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United States Postal Service

2.0
(164 reviews)

Business Details

6020 W Bancroft St, Toledo, OH
43615, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6020 W Bancroft St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6020 W Bancroft St, Toledo, OH
43615, United States

Hours

Reviews

2.0
164 reviews
5 stars
32
4 stars
5
3 stars
8
2 stars
10
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning a lack of urgency and poor attitudes.

Delivery Issues

Frequent complaints about packages being marked as delivered without actual delivery, along with missed deliveries and lost mail.

Long Wait Times

Customers consistently experienced long wait times, often with only one employee available to assist.

Inconsistent Service

Mixed reviews on service quality, with some praising individual employees while others reported widespread issues.
  • EL
    Emily Lamb
    5 days ago
    5.0
    Excellent service! Quick and easy!
  • II
    IPlayDropC
    Jan 16, 2026
    1.0
    This post office has the laziest employees I have ever had the pleasure to encounter. I was waiting for a package and informed delivery mail to be delivered. My wife and I were outside waving down the postwoman, she drives right past us even though my package said “delivered” and she didn’t even stop at our apartment building. This is not the first time my package has been marked as “delivered” and with no delivery. If I could switch my post service to Maumee or Holland I would. This is the worst post office I have ever encountered.
  • 11
    1fardan
    Dec 27, 2025
    1.0
    Long wait time. Constantly understaffed. Never going to this location again.
  • JR
    Jeneen Rybak
    Nov 25, 2025
    1.0
    Don't bother tracking anything coming through here. Literally every expected delivery is minimum 3 days late & they will remove the tracking ability after their first fail. I beg the companies to use Any Other courier service at my cost because they are that Terrible at their job! Maybe if the courier didn't sit for an hour+ in my neighborhood items would make it on time. They just don't care about doing a good job,they prefer to do the bare minimum
  • MC
    Maleah Copeland
    Nov 18, 2025
    3.0
    Never really liked coming to this post office because the staff always had no patience and nasty attitudes but today was different. Laurie was great! SO helpful, so patient, so kind.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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