Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6020 W Bancroft St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
160 reviews
5 stars
31
4 stars
5
3 stars
8
2 stars
10
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several mentioning a lack of urgency and professionalism.
Delivery Issues
Numerous complaints about packages not being delivered, misdelivered, or marked as delivered when they were not.
Long Wait Times
Customers frequently experienced long lines and delays, often with only one employee available to assist.
Inconsistent Hours
Several reviews noted discrepancies between posted hours and actual closing times, leading to frustration.
Positive Staff Experiences
A few customers highlighted specific staff members who provided excellent service, indicating that not all experiences were negative.
- MCMaleah Copeland6 days ago3.0Never really liked coming to this post office because the staff always had no patience and nasty attitudes but today was different. Laurie was great! SO helpful, so patient, so kind.
- RTRobyn TaylorNov 11, 20251.0If I could leave this post office zero stars I would. Constant miss delivered packages and mail. Forget ever getting a package pick up. Apparently this locations ignores those.
- JKJodi KwiatkowskiOct 11, 20251.0So i go to the post office this morning. There was a very kind lady waiting on people. She has a line of about 8 people. There was another lady walking around with a MAJOR ATTITUDE, I believe her name was Shantel? She was rude not helpful at all and we basically walked out. I'll figure it out on my own. Clearly she is not a good team player, the other lady was doing all the work, a very delightful representation for the USPS.
- CMCavan MoriartyAug 5, 20255.0One of the nicer POs
- GBGBG BankJul 18, 20251.0Nobody tried to knock or anything for my package delivery, was literally waiting right by the door, got left a note saying “sorry we missed you”. Imagine being so lazy you can’t even knock so I know you’re here and I can sign for my package. Do better or get a different job if you don’t want to do it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 6020 W Bancroft St?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours may be available.
Does this location offer passport photo services?
Yes, passport photo services are available by appointment using the online scheduler.
What are the operating hours of the USPS at 6020 W Bancroft St?
Monday through Friday, it is open from 8:00 AM to 6:00 PM, Saturdays from 8:30 AM to 1:30 PM, and closed on Sundays.
Can I rent a PO Box online and access it after hours at this USPS?
Yes, you can reserve a PO Box online and most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but it's best to confirm specific hours with the local Post Office.
How can I reserve a PO Box at the United States Postal Service on Bancroft St?
You can apply online for a PO Box or visit the Post Office in person with two valid IDs and your application.
What nearby places can I visit after handling my postal needs at the United States Postal Service?
Nearby, you can enjoy coffee at Crimson Cup Coffee or Starbucks, get groceries at Kroger, or relax at CITWC Nature Park.
Is there convenient public transport near the 6020 W Bancroft St Post Office?
Yes, the Post Office-Bancroft Street train station is nearby, facilitating easy public transit access to the Post Office location.
What other postal services or related businesses are near the USPS location on Bancroft St?
Nearby postal-related services include another United States Postal Service branch and the US Post Office, which also offers freight and cargo services.