The UPS Store

3.1
147 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3512 in Toledo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Central & McCord.

Details

  • DeliveryNot available

Location

The UPS Store
6725 W Central Ave, Toledo, OH
43617, United States

Hours

Reviews

3.1
147 reviews
5 stars
72
4 stars
6
3 stars
3
2 stars
4
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from employees.

Efficiency

Many customers appreciate the quick service and ease of using self-service kiosks, though some report issues with package handling and lost items.

Store Cleanliness

The store is generally noted as clean and well-maintained, contributing positively to customer experiences.

Policy Issues

Customers express frustration with inconsistent policies, particularly regarding Amazon returns and notary services, leading to confusion and dissatisfaction.

Management Concerns

Several reviews highlight issues with management, including rudeness and lack of support, impacting overall customer satisfaction.
  • JC
    Jay Conley
    6 days ago
    5.0
    Staff is always friendly, knowledgeable and helpful.
  • LH
    Lori Hiler
    Nov 11, 2025
    5.0
    Fast service very friendly and helpful!
  • MB
    Marc Baldwin
    Nov 4, 2025
    5.0
    Astounding customer service. Courteous, fast, accurate. 5 people ahead of me when I arrived and I thought: uh oh. Staff worked through the customers quickly but nicely. Maybe 5 minutes and my turn. Next day I couldn't find the package in the tracking app. I called and could hear how busy they were. The receipt had a barcode that wasnt the right thing for me to scan. Staffperson figured it out and everything was fine. The whole experience was a model for the service industry, honestly.
  • JM
    jen murphy
    Oct 25, 2025
    5.0
    Sent our Airman his first care package! Thank you to The UPS Store #3512 for your patience and help. After stopping into another shipping company to send our package, being treated very rudely and ultimately turned away, the young lady at UPS was more than helpful! I wish I would have caught her name but she gained a UPS customer for life from this Military Momma!
  • BB
    Bobbi Brodman
    Oct 24, 2025
    1.0
    Rude, condescending staff. Lacked courtesy & basic customer service skills

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3512 in Toledo offer?

The UPS Store #3512 provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and computer access services.

Where is The UPS Store #3512 located?

It is located at 6725 W Central Ave, Ste M, Toledo, OH 43617, USA.