The UPS Store

3.0
295 reviews
Get DirectionsCallWebsite

Business Details

3550 Executive Pkwy, Toledo, OH
43606, United States
(419) 578-0700
https://locations.theupsstore.com/oh/toledo/3550-executive-pkwy
GoogleFacebookInstagramTwitter

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5460 in Toledo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Right Behind 5/3rd Bank, Next To Goodwill.

Details

  • DeliveryNot available

Location

The UPS Store
3550 Executive Pkwy, Toledo, OH
43606, United States

Hours

Reviews

3.0
295 reviews
5 stars
130
4 stars
18
3 stars
5
2 stars
15
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise the friendly and efficient staff, others report rude behavior and poor customer service.

Wait Times

Customers frequently mention long wait times, with some expressing frustration over slow service despite the staff's efforts to keep lines moving.

Pricing Issues

Several reviews highlight dissatisfaction with pricing, particularly regarding charges for tape and other services that are typically free at other locations.

Facility Limitations

Customers report issues with the store's limited services, including malfunctioning printers and a lack of essential supplies, which detracts from the overall experience.

Staff Attitude

There are numerous complaints about staff attitudes, with some employees being described as unhelpful or rude, impacting customer satisfaction.
  • JS
    Jerry Dunne Sr
    Nov 10, 2025
    3.0
    Great place, Very nice staff but super busy.
  • AR
    Alexandra Rais
    Nov 5, 2025
    1.0
    Rude employee. Honestly, I hope she gets fired. No Wifi. Bull.
  • MC
    Margretta Chase
    Oct 21, 2025
    5.0
    Excellent, fast efficient service as usual. Been coming in for years. Even if there is a long line, service is good.
  • DV
    Don Villiard
    Oct 16, 2025
    2.0
    Long wait times, Owner seems like he doesn’t ever care the line is out the door. They charge $1.50 for a single 16” long piece of package tape. They house medical equipment that gets picked up and you have to wait in line 15 - 25 min minutes to collect items from mailbox. I will never use this facility and will rather drive out of my way to use another store.
  • TD
    Tyna Derhay
    Oct 9, 2025
    5.0
    Friendly, professional, and quick service!
Read more reviews on Google

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Toledo?

The UPS Store in Toledo is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.