Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5494 in Sylvania offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/4 Mile West Of Corey Road On Monroe St.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
158 reviews
5 stars
129
4 stars
5
3 stars1
2 stars1
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and efficient, with many highlighting individual employees for their exceptional service.
Mixed Experiences
While many reviews were positive, some customers reported poor service experiences, including being ignored or receiving rude treatment from certain staff members.
Efficiency
Customers frequently noted the quick service and efficiency of the store, often mentioning minimal wait times and fast processing of packages.
Pricing Concerns
Several reviews expressed dissatisfaction with UPS pricing, particularly in comparison to competitors like USPS, indicating that some customers found the costs to be excessive.
- TWTheresa Jo WagnerJan 4, 20265.0Excellent, efficient and friendly service always from Gail! Thank you so much! Sincerely, Theresa Jo
- MMMikelDec 18, 20251.0UPS attempted to deliver my package ONCE on Monday. No one was home. It is now Thursday, and instead of making another attempt, I’m being told I have to drive 45 minutes to pick it up myself. The notice left on my door was completely useless—no location, no instructions, nothing. If I wanted to pick up my order, I would’ve chosen in-store pickup. The entire point of delivery is for UPS to actually deliver. I called the 1-800 number and was promised a supervisor would contact me—that never happened. Authorizing customer pickup after a single failed attempt is lazy, unacceptable, and terrible customer service. Do better.
- LSL SOct 18, 20255.0This is the best UPS store in town. They actually want to help you, are kind, don’t charge for dumb little things, etc. all the other UPS stores are nothing like this.
- DSDeborah SpauldingSep 15, 20255.0They were very quick and very polite. No line to wait in.
- ABAbdulai BahSep 13, 20255.0Great staff and fast service
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Sylvania offer?
The UPS Store #5494 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more, serving local business and personal needs.
What are the regular business hours of The UPS Store in Sylvania?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 2:30 PM, and Sunday from 12:00 PM to 5:00 PM.
Is The UPS Store in Sylvania open on Sundays?
Yes, The UPS Store is open on Sundays from 12:00 PM to 5:00 PM.
Are there any holiday closures for The UPS Store in Sylvania?
The UPS Store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. On other holidays, it may operate regular hours.
What payment options are accepted at The UPS Store in Sylvania?
The UPS Store accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store located in Sylvania?
The UPS Store is located at 5813 Monroe St, Sylvania, Ohio, 43560, approximately a quarter mile west of Corey Road on Monroe Street.
Can customers find professional printing and packing supplies at The UPS Store?
Yes, The UPS Store provides professional printing services and selling packing supplies including moving boxes and mailing supplies.
What nearby businesses could I visit alongside The UPS Store in Sylvania?
Nearby you can find Record Nations for document management, Sylvania Dry Cleaners for garment services, and El Salto in Sylvania for Tex-Mex dining, making your visit efficient and enjoyable.
How can nearby freight services like Kings Transports USA complement my visit to The UPS Store?
For larger or specialized shipping needs, Kings Transports USA nearby offers freight and cargo services, which can supplement standard shipping solutions at The UPS Store.
Are there leisure or shopping options near The UPS Store in Sylvania?
Yes, nearby leisure and shopping options include HobbyTown for toys and retail, Machtees for sportswear and women's clothing, and Seann's Anime and Comics for comic book enthusiasts.