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The UPS Store

3.6
(231 reviews)

Business Details

13500 Pearl Rd, Strongsville, OH
44136, United States
(440) 846-6000
https://locations.theupsstore.com/oh/strongsville/13500-pearl-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5842 in Strongsville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Crossroads Market Plaza, One Block North Of Rte 82.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available
  • Wheelchair accessible seatingNot available

Location

The UPS Store
13500 Pearl Rd, Strongsville, OH
44136, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
Sunday12:00 PM - 5:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.6
231 reviews
5 stars
141
4 stars
11
3 stars
1
2 stars
11
1 star
67
  • TR
    Taylor Rocco
    6 days ago
    1.0
    Every time I am at this store no one who works there has any urgency whatsoever to assist the customers. I came to get something small printed and waited over 30 min. I ended up leaving because I could not wait any longer. The line was out the door and many people seemed frustrated with how slow the service is.
  • BK
    Bak K
    Apr 7, 2026
    1.0
    I had a very disappointing experience with Sean at UPS. His attitude was extremely unprofessional and unpleasant from the moment I approached him. Instead of being helpful, he came across as rude, impatient, and dismissive. I felt like my questions were an inconvenience to him, and he made no effort to provide clear or respectful assistance. Customer service should be about helping people, but unfortunately, that was not the case here. Sean’s behavior made a simple interaction unnecessarily stressful. I hope UPS addresses this, as this level of service is unacceptable and reflects poorly on the company.
  • IS
    I love being Surfside
    Mar 26, 2026
    1.0
    The customer service here is consistently bad. If you use the scanners, you are ok. Otherwise, you are better off dropping off at Michael’s. Kim is fantastic over there.
  • CC
    C
    Mar 24, 2026
    1.0
    Shawn was extremely rude today. I came in March 24th around 5:45pm and he was complaining to everyone in line about how he was the only one there and how that's a bad way to run a business. He was snatching things out of my hand and slamming them on the counter and throwing them after he put the label on it. Nobody in line was complaining about having to wait, he was the only one complaining.
  • AA
    A
    Mar 13, 2026
    1.0
    Rude and strange workers. Didn’t seem like they wanted to work at all. I will be avoiding this location from now on.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours for The UPS Store in Strongsville?

The UPS Store in Strongsville is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM. Hours may vary on holidays.

Brand Certified Facts from The UPS Store

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Certified April 26, 2026Yext Knowledge Graph
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