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Visit your local Post Office™ at 15500 Pearl Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Two 81 year old women travelled the world in 80 days…… after the post office lost their ashes :/
BS
Ben S.
Oct 19, 2025
1.0
Avoid using this post office to ship ANYTHING. They will lose it. After the third time of dropping an item off here to be shipped out and having it delayed or ultimately lost, I am no longer using this site. I tried to give them the benefit of the doubt twice. I dropped a very large package off in person into the cart in the main lobby and thought to myself, "there is no way there will be any issues with shipping an item like this. It will be impossible to mishandle." Well, I spoke too soon. I dropped the item off Wednesday October 8th before a week long vacation, and the tracking status STILL says "waiting for item to be dropped off" as of today, October 19th. Beyond disappointed with this USPS site, and I am a huge advocate for the USPS. This particular site needs a massive overhaul.
JX
j.porcelain x
Oct 7, 2025
1.0
Such a horrible experience, i can’t stress it enough, Ive had multiple packages lost, and or never even delivered and returned to seller, when i called and even went here in person!
They don’t take any accountability whatsoever on lost and or returned packages.
I’d rather ship/ work with UPS, than return to this USPS location ever again
JS
John Sutton
Aug 7, 2025
1.0
I am a business owner in Strongsville and have been doing business with the post office for 12 years. I shipped a package last month and dropped it at the post office. For 7 days I received notices that the USPS was awaiting the package from me. Wrong. It finally arrived at the destination 14 days late. To say I was treated rudely by Jennifer, who claims to have worked there for 10 years, would be an understatement. She treated me like a piece of dirt on her shoes. She lied to me, at one point she walked away and refused to serve me...until apparently she thought better of her decision and returned to yell at me some more. As a veteran and a successful local businessman and a citizen of the United States, I am appalled at the at the level of unprofessionalism and the slang speech this federal employee chose to throw my way. They made a grave error with my package and tried to tell me it was my fault for not taking it to the counter but rather dropping it into the outgoing package bin that IS USED FOR THAT SOLE PURPOSE so you do not have to stand in the long lines and take it to the counter. Such disgraceful service from a federal public employee should never be tolerated.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 15500 Pearl Rd offer?
This USPS location provides mail sending, package shipping, money orders, PO boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and most can take your passport photo. Complete and print your application form before applying.
Do I need an appointment for passport services at this Post Office?
Yes, most locations require scheduling an appointment online for passport services. Limited walk-in hours are also available at select locations.
What are the business hours of the USPS at 15500 Pearl Rd?
Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I get a PO Box at this Post Office and how do I reserve one?
Yes, you can apply in person or reserve a PO Box online through the USPS website. You'll receive instructions to complete the setup in person.
What are the fees and access hours for PO Boxes here?
Pricing varies by location; you can check exact rates online. Most locations offer 24/7 lobby access to PO Boxes, but hours may vary locally.
What nearby places can help me with travel or transportation when visiting the USPS?
QuantxQ gas station and convenience store nearby can be useful for refueling or grabbing essentials before or after your visit.
Are there nearby real estate agents if I am looking for property assistance after visiting the Post Office?
Yes, nearby real estate services like Kozmos Investments, Mancuso Homes, and Coldwell Banker Schmidt Family of Companies are available for your real estate needs.
What medical or dental services are near the USPS location?
Nearby health providers include Arlene J Coloma, D.D.S., M.S., a pediatric dentist, and Provider Health Group offering internal medicine and retirement home services.
How can I schedule a passport appointment for this USPS location?
You can schedule a passport appointment using the USPS online scheduler at https://tools.usps.com/rcas.htm.