Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5842 in Strongsville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Crossroads Market Plaza, One Block North Of Rte 82.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
214 reviews
5 stars
136
4 stars
12
3 stars1
2 stars
10
1 star
55
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff is generally friendly and helpful, with many customers praising individual employees for their efficiency and kindness.
Service Speed
While many customers appreciate the quick service, there are frequent complaints about slow service and long wait times, especially during busy periods.
Customer Experience
Several reviews highlight negative experiences with specific employees, indicating inconsistency in customer service quality.
Pricing Issues
Customers have expressed dissatisfaction with perceived overcharging for services, such as printing and packaging, leading to frustration.
Cleanliness and Organization
The store is often noted for being clean and well-organized, contributing positively to the overall customer experience.
- PVPatsy Ventura6 days ago5.0Heather is the BEST!!!! She went over and above!!! Being on older women I'm not good with a cell phone. When I explained this she didn't hesitate to help. I would have given a 10 star, if I could. I had gone to the Brunswick ohio location they were rude and wouldn't help me at all.
- JPJulia PlumOct 14, 20252.0Extremely slow. None of their automated, “easy return” kiosks work. One was labeled out of order and the other didn’t work for anyone with an Amazon return, so the line ended up longer than it should have been. One of the employees was hacking up a storm while dealing with a customer who had a baby. They absolutely should’ve been masked while dealing with customers, regardless if it’s illness or allergies.
- CSCarolyn SullivanOct 5, 20255.0Very friendly staff
- ESElijah S.Oct 1, 20255.0Whenever I come in, I’m served readily and efficiently, and I’ve never had an issue. UPS is my favorite parcel shipping service.
- MKMesutmusa KutluSep 25, 20251.0incompetent and disrespectful people
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours for The UPS Store in Strongsville?
The UPS Store in Strongsville is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, The UPS Store in Strongsville is open on Sundays from 12:00 PM to 5:00 PM.
What services does The UPS Store #5842 offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services, along with office and mailing supplies.
Where is The UPS Store located?
The UPS Store is located at 13500 Pearl Rd, Ste 139, Strongsville, OH 44136, inside Crossroads Market Plaza, one block north of Route 82.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, The UPS Store offers mailbox rental services for all your mail and package needs.
Are there any nearby places of interest close to The UPS Store?
Yes, nearby places include Strongsville Bullion & Coin Exchange, Shred Nations, and Jade Hair Salon, among others.
How can customers visiting Shred Nations benefit from The UPS Store's services?
Customers visiting Shred Nations for shredding services can conveniently use The UPS Store nearby for shipping, printing, or mailbox services to meet additional mail and business needs.
Is there a nearby salon where I can relax before or after visiting The UPS Store?
Yes, Jade Hair Salon and Illusion Unlimited Salons Strongsville are nearby beauty and hair salons where customers can enjoy a salon visit before or after using The UPS Store's services.
How can nearby places like Strongsville Bullion & Coin Exchange complement a visit to The UPS Store?
Visitors to The UPS Store can also explore Strongsville Bullion & Coin Exchange for jewelry, gifts, or antiques, making it easy to combine errands and shopping in the same area.