Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

1.9
(165 reviews)

Business Details

3900 Darrow Rd, Stow, OH
44224, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3900 Darrow Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3900 Darrow Rd, Stow, OH
44224, United States

Hours

Reviews

1.9
165 reviews
5 stars
33
4 stars
2
3 stars
3
2 stars
7
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to frustration and dissatisfaction.

Delivery Issues

Numerous reviews highlighted significant delays in package delivery, with many packages sitting at the Stow facility for extended periods.

Package Handling

Customers expressed concerns about packages being lost or misdelivered, with some alleging mishandling by employees.

Mixed Experiences

While many reviews were negative, a few customers reported positive interactions and efficient service.
  • LI
    Lisa Imlach
    Feb 3, 2026
    5.0
    Always friendly and efficient
  • ML
    Mina Lee
    Dec 15, 2025
    1.0
    So called staffs there should be kicked out if they are unable to deliver things at the right place. If you can't deliver due to winter weather or whatever "QUIT" the job.
  • DF
    Dave Fraiser
    Dec 8, 2025
    2.0
    Package not delivered after said it was (have cam no delivery showed) Did not know they could vape in the carrier trucks. And they can listen to music with earbuds while driving? How do they hear any emergency vehicles or people, safety concerns?
  • RR
    Robert Reed
    Oct 20, 2025
    1.0
    They will lie to you and tell you they no longer serve Michigan for delivery is a lie Because by the Constitution they have to it's so stupid I can't believe I was lied to because I didn't know and then I looked it up and asked Google and they said they have to because it's state law I'm going to call and complain about that they will lie to you because they're mishandling packages guaranteed and they lie about the DHL because DHL the local handlers that are partnership with USPS their local USPS is 3900 stow Ohio and whatever person that I talk to you I should have got her name but I didn't. She's so sincerely lied and said that they no longer send packages to Michigan or deal with shipping them as a final shipper yes they do whoever that was is a liar I can't tolerate workers that work for the USPS that do that because that is the local USPS that's in stow ohio so make a complaint to whoever it concerns which I'm going to do and besides it's holidays so USPS will be closed today and pick up tomorrow but they didn't want to be honest about that. I just can't stand dishonest employees or uninformed employees because they are uninformed or they did something to my packages which I believe that would be the most stupidest thing cuz it's a federal offense to mess with mail that don't belong to people.
  • AS
    Alex Smith
    Oct 9, 2025
    1.0
    My package has been here for over a week with absolutely no updates, no actual person to get a hold of, and I will most likely not be getting. I am losing more faith in USPS as a business.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others