Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3900 Darrow Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
161 reviews
5 stars
31
4 stars2
3 stars
3
2 stars
6
1 star
119
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays in package delivery, with many packages sitting at the Stow location for extended periods, often exceeding a week or more.
Customer Service
Feedback indicates a lack of helpfulness and rudeness from staff, with several customers expressing frustration over poor service and unresponsive employees.
Package Handling
Many reviews mention lost or mishandled packages, with customers experiencing issues such as packages being sent to the wrong address or being returned without consent.
Incompetence
Customers frequently described the staff as incompetent, citing a lack of knowledge and inability to resolve issues effectively.
Mixed Experiences
While many reviews are negative, a few customers reported positive interactions and satisfactory service, indicating some variability in employee performance.
- RRRobert ReedOct 20, 20251.0They will lie to you and tell you they no longer serve Michigan for delivery is a lie Because by the Constitution they have to it's so stupid I can't believe I was lied to because I didn't know and then I looked it up and asked Google and they said they have to because it's state law I'm going to call and complain about that they will lie to you because they're mishandling packages guaranteed and they lie about the DHL because DHL the local handlers that are partnership with USPS their local USPS is 3900 stow Ohio and whatever person that I talk to you I should have got her name but I didn't. She's so sincerely lied and said that they no longer send packages to Michigan or deal with shipping them as a final shipper yes they do whoever that was is a liar I can't tolerate workers that work for the USPS that do that because that is the local USPS that's in stow ohio so make a complaint to whoever it concerns which I'm going to do and besides it's holidays so USPS will be closed today and pick up tomorrow but they didn't want to be honest about that. I just can't stand dishonest employees or uninformed employees because they are uninformed or they did something to my packages which I believe that would be the most stupidest thing cuz it's a federal offense to mess with mail that don't belong to people.
- ASAlex SmithOct 9, 20251.0My package has been here for over a week with absolutely no updates, no actual person to get a hold of, and I will most likely not be getting. I am losing more faith in USPS as a business.
- MMMichelle McConahaSep 9, 20251.0When the federal government starts closing down the post offices, this one should be 1st. We moved here from Detroit Michigan and it's embarrassing to say but Detroit mail system is 99.99% better than this location. I sell items on ebay and so far, one record package was destroyed, they know nothing about that when asked and now another package is missing. I go into this location with my tracking number that clearly shows my package is still at this location and it's been there for 7 business days. NO manager would come out to speak with me. The young man that tried to help was useless and told me it's been shipped yet he was unable to show me anything more than ths information I have. Do yourself a favor and avoid this location. The management is clearly inept. It's a sign of the times. Very sad and shameful too
- STScott TDec 8, 20231.0If you’re open till 5pm your doors should be open till 5p. Not 4:50
- RZRyan ZareckiOct 20, 20175.0The staff here are helpful, kind and on more than one occasion have actually saved me postage.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 3900 Darrow Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at our location.
Do I need an appointment to use passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, although some locations offer limited walk-in hours.
Can I get a passport photo taken at this Post Office?
Yes, passport photos are available by appointment through the online scheduler.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at the Stow Post Office and how do I do it?
Yes, you can rent a PO Box online or in person by bringing two valid forms of ID and a completed application to the Post Office.
Are PO Boxes accessible after normal business hours at this Post Office?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary, so please check with the Stow location for specific access times.
What are the operating hours of the United States Postal Service at 3900 Darrow Rd?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and is closed on Sundays.
How can nearby services like Olive You Forever Photography be useful when visiting the Post Office?
Customers can conveniently get professional event or portrait photography by Olive You Forever Photography nearby, which is helpful for services like passport photos if needed before or after visiting the Post Office.
What medical facilities are near the Stow Post Office that customers might visit?
Nearby medical facilities include NovaCare Rehabilitation, Stow Urgent Care, and Ohio Low Vision Center, providing physical therapy, urgent care, and optometry services respectively for convenience during errands.
Are there real estate services near the Post Office at 3900 Darrow Rd?
Yes, several real estate agents like Howard Hanna Stow and Brittany Rodman Realtor are nearby, useful for customers looking to explore property opportunities in the area.