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United States Postal Service

2.3
(156 reviews)

Business Details

150 N Limestone St, Springfield, OH
45501, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 150 N Limestone St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
150 N Limestone St, Springfield, OH
45501, United States

Hours

Reviews

2.3
156 reviews
5 stars
40
4 stars
7
3 stars
4
2 stars
6
1 star
99

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with mail and package delivery, including misdeliveries, delays, and packages being marked as undeliverable.

Customer Service

Feedback indicates a significant dissatisfaction with customer service, highlighting long wait times, unhelpful staff, and difficulty in reaching representatives.

Staff Performance

While some employees received praise for their helpfulness, many reviews criticized the overall performance of staff, describing them as rude or incompetent.

Operational Efficiency

Customers frequently mentioned long lines and slow service, particularly during peak times, leading to frustration with the overall efficiency of the post office.
  • FF
    flattop1000
    Feb 2, 2026
    1.0
    They can’t deliver a package from Florida to Ohio on timely manner so they send it to Michigan USPS needs to be restructured because they’re employees are very incompetent
  • MM
    Martin
    Dec 15, 2025
    5.0
    Christina and Timothy were very helpful!
  • IG
    Isabella Golden
    Dec 15, 2025
    1.0
    WHY IS THE CUSTOMER SERVICE SO TERRIBLE??? I genuinely don't understand why this place always has a long line with only one representative at the counter. C'mon it's the holiday season, don't be a Grinch and to the post master --- maybe staff the counter properly.
  • NH
    Nicole Huffman
    Nov 26, 2025
    1.0
    I live in Georgia and my children live in Springfield, Ohio. Every time I send a card to them it never arrives. That means missing checks and/or cash. If you want to send something and it has to go through the Springfield Post Office I was told by the post master, that I should pay for the tracking service. It has been 12 days since I mailed my granddaughter her birthday card and it still hasn't been delivered. This is a normal 3 -5 day delivery. I have complained about this over and overand nothing sends to get done. I should NOT have to pay anything additional for them to simply do their job.
  • KK
    keeponjammin456
    Oct 4, 2025
    1.0
    By far the worst post office I've ever had the displeasure of relying on; two times they misdelivered my ID that I've been waiting for in the mail and so now I have to hope they deliver it to a different address I gave them and if they again misdeliver it, I get to deal with the BMV. I've had packages misdelivered quite often over the years where I'd lose items I bought from ebay or something, but this time it has created problems with the BMV for the sin of not getting the ID I went up and renewed on time, paid for, etc. despite the post office being responsible erhm... irresponsible. So now I'm mad enough to leave a negative review. Unfortunately if you live here, you're kinda stuck but if you have any other means to have things delivered and live in Springfield, I hate to say it but until this office can get itself together, you may want to consider FedEx or some other method of delivery especially if what you're waiting for is crucial. An embarrassment to the United States Postal Service as it stands as I appreciate the USPS as one of the few good services the US government provides to the American people at a relatively low cost versus corporate options, but this office is just really this shameful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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