United States Postal Service

2.2
150 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 150 N Limestone St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
150 N Limestone St, Springfield, OH
45501, United States

Hours

Reviews

2.2
150 reviews
5 stars
37
4 stars
7
3 stars
4
2 stars
6
1 star
96

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported frequent misdeliveries, lost packages, and delays in mail delivery.

Customer Service

Many reviews highlighted poor customer service, including unhelpful staff, long wait times, and difficulty reaching anyone by phone.

Employee Performance

While some employees received praise for their helpfulness, many reviews criticized the overall performance and attitude of the staff.

Operational Efficiency

Customers expressed frustration with the inefficiency of the post office, including long lines and slow service.

Package Handling

Several customers reported issues with packages being damaged or mishandled, leading to missing items.
  • DM
    Donald McGuire
    Oct 4, 2025
    2.0
    My tracked packages are in delivery for up to a week at the Springfield Post office. My packages are being opened, and the Mail carrier makes excuses about my dog that is contained in the house and alerts us of someone being outside the house. My last package was delivered between 2 and 4 am on October 4th.
  • KK
    keeponjammin456
    Oct 4, 2025
    1.0
    By far the worst post office I've ever had the displeasure of relying on; two times they misdelivered my ID that I've been waiting for in the mail and so now I have to hope they deliver it to a different address I gave them and if they again misdeliver it, I get to deal with the BMV. I've had packages misdelivered quite often over the years where I'd lose items I bought from ebay or something, but this time it has created problems with the BMV for the sin of not getting the ID I went up and renewed on time, paid for, etc. despite the post office being responsible erhm... irresponsible. So now I'm mad enough to leave a negative review. Unfortunately if you live here, you're kinda stuck but if you have any other means to have things delivered and live in Springfield, I hate to say it but until this office can get itself together, you may want to consider FedEx or some other method of delivery especially if what you're waiting for is crucial. An embarrassment to the United States Postal Service as it stands as I appreciate the USPS as one of the few good services the US government provides to the American people at a relatively low cost versus corporate options, but this office is just really this shameful.
  • KA
    Kelly Armstrong
    Sep 17, 2025
    5.0
    I have had to send certified mail a couple of times here recently. D. D. Who was at the counter on both occasions was so very kind and patient despite the long line and not so kind frustrated customers. He provided exceptional service with a smile on his face. Very professional!
  • SS
    Shereen
    Sep 5, 2025
    5.0
    Very kind folks who work here. I was missing half of a 30 page letter from a longtime friend and received most of it in a USPS envelope since it was damaged. I filed an inquiry and in less than 12 hours I spoke with two employees who were friendly and helpful. Even though they weren't able to find my letter, I appreciate all that they did do. Thank you Nick and Charlene! 💙🙏
  • AJ
    Angela Jackson
    Aug 28, 2025
    3.0
    Used to be 5:stars. Recently after a great employee retired and a new local manager was replaced the service went downhill. I have had other customers mail out in my post office box innumerable times. This is not safe or good. If it's another's customer's mortgage, bills or diabetes medication, this should not be happening.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.