Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5974 in Sheffield Village offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Off I-90 At The Intersection Of Detroit(254) & Abbe(301).
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
123 reviews
5 stars
82
4 stars
8
3 stars1
2 stars
2
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others, particularly the manager Pam, received significant criticism for rudeness and unprofessional behavior.
Staff Efficiency
Many customers noted that the staff is generally efficient and quick, even during busy times, although some reviews mentioned long wait times and understaffing issues.
Store Management
There are complaints about the management style and customer handling, particularly regarding the manager's attitude and the overall organization of the store.
Positive Experiences
Several customers shared positive experiences, highlighting helpful staff who go above and beyond to assist with shipping and returns.
- JTJudy ThomasDec 16, 20255.0Always friendly and helpful.
- MLM.L.N.L 22 L.Dec 14, 20254.0Their self checkout has improved life for me.I really like that.I don't have to talk to anybody.I don't have to make small talk.I don't have to deal with anybody.I don't have to wait on twelve trillion people behind me.Because I like my space especially being immune compromise severely, I don't like people breathing and coughing down my back.I can just get my package done at my leisure.Wrap it up, deposit it or put it on the counter and be on my way.Very happy about this addition to the store!!
- CDCarl DelaineDec 13, 20251.0If I could give the customer service and interaction with the Manager Pam a negative 100 I would. There is no way this lady should be a manager at all. Completely rude and dismissive. UPS is Completely failing keeping these types of people empowered and employed.
- MHMorgan HallDec 1, 20251.0My package was supposed to be delivered today and i was at work so my brother in law went to the door and the guy asked for his ID and the name on the package. hes 15. And its christmas time i live with 6 people does the driver want him to name off everyone in the house? Then said i cant give it to you because how do you not know whos it is. Again he is a young teenager why talk to him like that? Then as i call to ask to pick up my package after work they hang up or send me straight to voicemail each time i called. Such rude people now.
- MBMolly BurnsNov 5, 20255.0Very helpful people. They go out of their way and are always helpful. Love this UPS store. One Christmas I ordered from Amazon for my grandchildren in TN didn't change the delivery to address and the stuff all came here to me in Ohio. This UPS store went out of their way to help this old Nana. May Yahweh bless them!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Sheffield Village offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store in Sheffield Village?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, but holiday hours may vary.
What are the holiday hours for The UPS Store?
The UPS Store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on November 11 and November 28.
Where is The UPS Store located in Sheffield Village?
The UPS Store is located at 4456 N Abbe Rd, Sheffield Village, OH 44054, at the intersection of Detroit Road (254) and Abbe Road (301), off Interstate 90.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Are there any nearby places to visit when coming to The UPS Store?
Nearby places include Great Clips for hair services, Mr. Hero sandwich shop for a meal, and EarthWise Pet for pet supplies and grooming.
Can I find other shipping and printing services near The UPS Store in Sheffield Village?
Yes, there are several other UPS Stores nearby offering courier and printing services, as well as Shred Nations for shredding and Westshore Business Services for financial and professional services.
How can nearby computer stores like Griftronics be useful when visiting The UPS Store?
Griftronics offers computer products and support, which can complement your visit if you need printing, mailing, or shipping documents related to your computer or digital files.
How can customers contact The UPS Store in Sheffield Village?
You can contact The UPS Store by phone at +1 440-934-2343 or email at store5974@theupsstore.com. They also have a Facebook page and Instagram handle @theupsstore.