Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5974 in Sheffield Village offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Off I-90 At The Intersection Of Detroit(254) & Abbe(301).
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
119 reviews
5 stars
81
4 stars
7
3 stars1
2 stars
2
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praise the helpfulness and friendliness of staff, others report rude and indifferent service.
Staff Performance
Several reviews highlight specific employees, particularly Pam, for going above and beyond, while others criticize the overall professionalism and efficiency of the staff.
Store Organization
Customers noted issues with organization and long wait times, with some describing the store as messy and understaffed.
Service Reliability
There are complaints about inconsistent service, including issues with package handling and customer inquiries, leading to frustration among customers.
Positive Experiences
Despite negative feedback, many customers report positive experiences, particularly regarding quick service and helpful staff during busy times.
- MBMolly BurnsNov 5, 20255.0Very helpful people. They go out of their way and are always helpful. Love this UPS store. One Christmas I ordered from Amazon for my grandchildren in TN didn't change the delivery to address and the stuff all came here to me in Ohio. This UPS store went out of their way to help this old Nana. May Yahweh bless them!!
- DSDjjj SOct 29, 20251.0The one in Amherst is pretty great. There is one particular gentleman at the sheffield store that is unwilling to do anything more than receive an already stickered package. I don't know, maybe ups just sucks now
- MCMarcie CherryOct 8, 20255.0The employees really go above and beyond at this location, totally walking me through exactly what needs to be done to get my package returned correctly
- BABilly AOct 6, 20251.0This UPS Store is a mess. The staff move at their own pace and don’t seem to care if customers are waiting or not
- JJJames JacksonOct 6, 20251.0Every visit to this UPS Store feels like a hassle. The staff are either rude or completely indifferent, and it’s clear they don’t care about customer service. Packages get misplaced, tracking updates take forever, and when you ask for help, they act like you’re the problem. I’ve tried giving them multiple chances, but it’s always the same experience — slow, careless, and frustrating. Definitely taking my business elsewhere.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Sheffield Village offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store in Sheffield Village?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, but holiday hours may vary.
What are the holiday hours for The UPS Store?
The UPS Store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on November 11 and November 28.
Where is The UPS Store located in Sheffield Village?
The UPS Store is located at 4456 N Abbe Rd, Sheffield Village, OH 44054, at the intersection of Detroit Road (254) and Abbe Road (301), off Interstate 90.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Are there any nearby places to visit when coming to The UPS Store?
Nearby places include Great Clips for hair services, Mr. Hero sandwich shop for a meal, and EarthWise Pet for pet supplies and grooming.
Can I find other shipping and printing services near The UPS Store in Sheffield Village?
Yes, there are several other UPS Stores nearby offering courier and printing services, as well as Shred Nations for shredding and Westshore Business Services for financial and professional services.
How can nearby computer stores like Griftronics be useful when visiting The UPS Store?
Griftronics offers computer products and support, which can complement your visit if you need printing, mailing, or shipping documents related to your computer or digital files.
How can customers contact The UPS Store in Sheffield Village?
You can contact The UPS Store by phone at +1 440-934-2343 or email at store5974@theupsstore.com. They also have a Facebook page and Instagram handle @theupsstore.