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Visit your local Post Office™ at 901 State Route 708 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I have repeatedly stopped in to ask about “possibly” getting a cluster of boxes for a park I live in. I was previously told the only person who could help us with that or discuss possible solutions would be Serena.
Everytime I go in, Serena is off.
Yesterday, Oct 6 I stopped in & I explained to the gentleman there what I was inquiring about and he also said Serena which WAS there yesterday was who I would need to talk to. I explained since I did not have the park manager with me could we come in today and discuss our options. Serena did not come out of her office to talk to me but instead told the gentleman, we could come in today but again she would not be there but the supervisor Christy would be and she could handle this. She spoke loud enough for me to hear her but did not come out to meet me.
The manager and I go in today and Christy was very kind and patient with us while we explained what we were asking about but said this would need to be handled by Serena.
Not sure who we can talk to to get some answers, possible solutions etc but if Serena is the one to help us and she’s never there or pushes this off on someone that does not have the authority to make decisions like this, is there someone over Serena that we can talk to?? Brad or anyone who will take the time to sit down with us and discuss some options AND be able to make some decisions?
I’ve never had this problem when dealing with others there… it’s always been a great experience. Just can’t Seem to find out when Serena is there or will give us the time of day!
Very frustrating!!
If someone can give me some direct contact info the manager and I will most certainly reach out. Hopefully we will hear back from someone who can help.
Thank you
Update: 10/20/2025.
I understand that Serena is now working with the park manager to hopefully assist us with this issue. That’s great!
I believe we could have been able to see what our options were on Oct 6 but Serena’ did not come out of her office to assist me rather said to come in tomorrow and Christy could take care of it. Which we later found out could not be done.
Seems like things are moving along now so we’re cautiously optimistic in seeing if all continues to go well.
Thanks Serena.
BJ
Becky Johnson
Jul 22, 2025
5.0
Excellent Service
..over & above!!
MW
Mary Wildermuth
Jul 22, 2025
5.0
Many thanks to Susie && Leah got outstanding rural delivery
God bless you all with safety everyday & great service!!!!
LO
Larry Oswalt
Jun 30, 2025
1.0
Only good at delivering junk mail. Pay for the shipping folks. Classic government run facility.
LW
Laura West
Jun 3, 2025
5.0
I had a package that was live plants that was on a late delivery truck and was a tge post office. I was leaving for a trip aNd plants would have died. Serina made sure I got them! Thank you so much! Russell's Point office is so friendly and helpful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 901 State Route 708 offer?
The Post Office offers mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment scheduled through the USPS online scheduler, though limited walk-in hours may be available.
What are the operating hours of this Post Office?
Monday through Friday, it is open from 8:30 AM to 4:30 PM, Saturdays from 10:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search, reserve, and start the PO Box setup online at USPS's official site, then complete the process in person at the Post Office.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with your local Post Office for specifics.
What is the cost for a passport photo at this Post Office?
The fee for a passport photo is currently $15.
Is there a nearby salon where I can relax before or after visiting the Post Office?
Yes, Roots Salon & Day Spa and Gee Gee's Family Hair Care are nearby options for beauty and spa services.
What recreational spots are close to the Post Office for visitors to enjoy?
Village of Russells Point Parks offers park and nature areas, and Spend-A-Day Marina provides boating services nearby.
Are there any dining options near the Post Office?
Indian Lake Fish and Game Club Inc and China Fortune Restaurant nearby offer dining choices for visitors.