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Brand Certified

United States Postal Service

3.1
(79 reviews)

Business Details

19525 Hilliard Blvd, Rocky River, OH
44116, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 19525 Hilliard Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
19525 Hilliard Blvd, Rocky River, OH
44116, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

3.1
79 reviews
5 stars
36
4 stars
4
3 stars
2
2 stars
2
1 star
35
  • ER
    Emily Resnick
    Apr 2, 2026
    5.0
    I had such an amazing experience with Stephanie at this location today that I genuinely felt compelled to leave a review. First and foremost, she was incredibly kind to every single person in line. I came in close to closing time when it was busy with people getting off work, and she had a line of about five customers—but you would never have known she was under pressure. She took the time to apologize to each person for the wait, and she did it with such sincerity and warmth. What really stood out was how cheerful and personable she was the entire time. She truly listened, never rushed anyone, and still managed to keep things moving efficiently. Stephanie completely changed what you expect from a typical post office experience. She even made me laugh, which is not something I ever thought I’d say about mailing something with USPS! She made the whole process of sending out my wedding save-the-dates feel special and stress-free. I will absolutely be coming back to this location—and honestly, I’ll be hoping Stephanie is there every time. She is exactly the kind of person you want helping with something important. I’m already planning to return to send out my wedding invitations with her. She’s a gem!
  • AG
    Anne Gibson
    Feb 17, 2026
    5.0
    Very friendly and informative! By far the friendliest usps I went to so far ! Nice building and very clean ! Recommend highly.
  • NN
    Noah
    Dec 22, 2025
    2.0
    Why is that always by a grocery store and bank for
  • KZ
    Kevin Zerbey
    Dec 15, 2025
    5.0
    An item that I ordered for my wife’s birthday accidentally got delivered to the wrong address by a sub letter carrier. But the manager and our regular carrier didn’t rest until they found the parcel and got it to me. Very much appreciated!
  • TG
    Tamara GUNION
    Dec 10, 2025
    5.0
    No line!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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