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Visit your local Post Office™ at 12 E Ottawa St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Mail carrier won't shut my mailbox so my box is wide open and sometimes my mail gets wet, she shoves packages in the box, I get other people's mail and she won't put my packages on the porch so my packages get wet. I have talked with Management about these issues and they keep saying they will talk to her but nothing has changed. This has been going on for months!
MC
Marilyn Coleman
Sep 19, 2025
5.0
Efficient and friendly
TF
Todd M. Foughty
Jun 30, 2025
1.0
I am constantly receiving mail for other addresses around me, which leads me to believe I am not getting all my mail. Packages are routinely 2-3 days after the delivery date. If you can pay extra to use UPS or FedEx, I would do so.
WB
Wilma Burns
Aug 13, 2021
1.0
Carrier just leaves a note in mailbox stating unable to deliver, no one home EVEN though I'm home..does not attempt to actually make the delivery. Yesterday, carrier did not attempt delivery but coded the package as being held at post office per customer's request....I NEVER requested the package to be held at the post office nor did carrier stop at my home to make the delivery. I was home ALL DAY & EVENING....These issues happen ALOT!!! To call the local post office regarding issues, you then get attitude from the "post master"..not even sure the person claiming to be the post master is actually the post master--RUDE!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 12 E Ottawa St offer?
They provide mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, first-time passport applications are accepted and you can also get passport photos with an appointment. Complete and print your application beforehand.
Do I need an appointment to get passport services at this Post Office?
Most passport services require an appointment scheduled online, though limited walk-in hours may be available.
What are the Post Office hours at 12 E Ottawa St?
Monday to Friday 8:30 AM to 4:30 PM, Saturday 9:00 AM to 12:00 PM, and closed on Sunday.
How can I rent a PO Box at this location?
You can search, reserve, and apply for PO Boxes online or in person at the Post Office with two valid IDs and a completed application.
Is the Post Office lobby accessible after hours for PO Box customers?
Most locations offer 24/7 lobby access for PO Box holders, but hours may vary, so check with this Post Office for specifics.
What nearby places can help me if I need additional services before or after visiting the Post Office?
Nearby options include Richwood Mini Mart and Marathon for snacks and gas, Richwood Farmers Market for fresh produce, and local eateries like Subway and Kelly's Kitchen.
Where can I find nearby professional services around 12 E Ottawa St?
Nearby professional services include Lenlen and Baltimore Villarreal, M.J. Knapp Insurance Agency Inc., and Collins & Collins accounting.
Are there nearby community resources near the Post Office in Richwood?
Yes, the Richwood-North Union Public Library and Friends of the Richwood-North Union Public Library offer educational and community services close by.
How can I schedule an appointment for passport services at this USPS location?
Appointments for passport services can be scheduled online via the USPS appointment scheduler at https://tools.usps.com/rcas.htm.