United States Postal Service

2.1
24 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 12 E Ottawa St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12 E Ottawa St, Richwood, OH
43344, United States

Hours

Reviews

2.1
24 reviews
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17
  • AC
    Angela Counts
    Sep 19, 2025
    1.0
    Mail carrier won't shut my mailbox so my box is wide open and sometimes my mail gets wet, she shoves packages in the box, I get other people's mail and she won't put my packages on the porch so my packages get wet. I have talked with Management about these issues and they keep saying they will talk to her but nothing has changed. This has been going on for months!
  • MC
    Marilyn Coleman
    Sep 19, 2025
    5.0
    Efficient and friendly
  • TF
    Todd M. Foughty
    Jun 30, 2025
    1.0
    I am constantly receiving mail for other addresses around me, which leads me to believe I am not getting all my mail. Packages are routinely 2-3 days after the delivery date. If you can pay extra to use UPS or FedEx, I would do so.
  • WB
    Wilma Burns
    Aug 13, 2021
    1.0
    Carrier just leaves a note in mailbox stating unable to deliver, no one home EVEN though I'm home..does not attempt to actually make the delivery. Yesterday, carrier did not attempt delivery but coded the package as being held at post office per customer's request....I NEVER requested the package to be held at the post office nor did carrier stop at my home to make the delivery. I was home ALL DAY & EVENING....These issues happen ALOT!!! To call the local post office regarding issues, you then get attitude from the "post master"..not even sure the person claiming to be the post master is actually the post master--RUDE!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.