United States Postal Service

2.7
107 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 40 Grace Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
40 Grace Dr, Powell, OH
43065, United States

Hours

Reviews

2.7
107 reviews
5 stars
38
4 stars
7
3 stars
1
2 stars
9
1 star
52
  • AL
    ASL appliance LLC
    Nov 13, 2025
    5.0
    Ikhlas was very helpful and friendly. Thank you!
  • B7
    Bassman 71
    Nov 4, 2025
    1.0
    This post office lacks consistency. Sometimes, the clerks are nice, but most of the time they are slow, very rude or there is only one newbie working the counter and always at minimum a 15 -20minute wait. Delivery is hit or miss. I *may* get a stack of mail 2x per week…sometimes once per week. Depends on the driver. I watch them drive past my house other days. Amazing. Seems like the only consistant thing here is bad management.
  • AA
    AllAppleGeo
    Nov 3, 2025
    1.0
    The worst service
  • MM
    Mi
    Sep 30, 2025
    1.0
    I was very disappointed with the service. The workers were lazy, he had a bad attitude, and provided poor customer service. Unprofessional and very frustrating experience.
  • KM
    Katrina Miller
    Aug 9, 2025
    1.0
    USPS Powell USED to be a fast efficient post office. Not the case anymore. Last few times I was there they only have one clerk ( new employee) working average wait time 20-30 mins. Terrible

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.