United States Postal Service

2.7
110 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 40 Grace Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
40 Grace Dr, Powell, OH
43065, United States

Hours

Reviews

2.7
110 reviews
5 stars
39
4 stars
7
3 stars
1
2 stars
9
1 star
54
  • LW
    Lexi Wheeler
    Dec 15, 2025
    1.0
    Rude staff, told me they didnt have time to help me find my package that they didnt send correctly the first time. Staff said I couldnt speak with a manager as well
  • AL
    ASL appliance LLC
    Nov 13, 2025
    5.0
    Ikhlas was very helpful and friendly. Thank you!
  • T
    Кук Thomas
    Nov 5, 2025
    1.0
    Thanks for loosing my package
  • B7
    Bassman 71
    Nov 4, 2025
    1.0
    This post office lacks consistency. Sometimes, the clerks are nice, but most of the time they are slow, very rude or there is only one newbie working the counter and always at minimum a 15 -20minute wait. Delivery is hit or miss. I *may* get a stack of mail 2x per week…sometimes once per week. Depends on the driver. I watch them drive past my house other days. Amazing. Seems like the only consistant thing here is bad management.
  • AA
    AllAppleGeo
    Nov 3, 2025
    1.0
    The worst service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.