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The UPS Store #3485 in Powell offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of Sawmill Pkwy & Powell Rd Giant Eagle Shopping Center.
I called the store this morning to figure out an issue. The colleague quickly assisted me and fixed the issue, even with a line of customers in the store. 5 stars!
AS
Asher Swihart
Oct 2, 2025
1.0
They don't stay open till 6pm. They close sometime before 5:55pm
MA
Micheal Arteaga
Jul 17, 2025
1.0
Poor service
JL
justin longbrake
Jul 14, 2025
1.0
Amanda, the manager, is the absolute worst. She is extremely rude, has horrible customer service, and does not train her employees. She came at me with attitude instead of acting like a civil person and explaining the situation with any sort of grace. Worst of all, she revealed the contents of a package I was supposed to pick up to any employee or customer that was in the vicinity. I was told I was able to pick up the package even if my name did not match the shipping label. An employee literally wrote my name on the box saying I would be picking up the package with permission from the owner (who is my fiance). Our addresses did not match because we literally just moved and my fiance explained that over the phone when she initially called in. After the fact, Amanda refused to talk to her on the phone about the situation, and instead she directed my fiance to a 1 (800) number. If you have to deal with Amanda at this location, good luck.
RL
RJ Longbrake
Jul 14, 2025
1.0
If I could give this place 0 stars I would. Amanda was extremely rude to my fiancé in store and myself over the phone. She was unapologetic on an issue that was her stores fault. She was uncompromising and unempathetic. She raised her voice, did not help to provide any solutions, and also was simply disgusting toward us. I understand policies but this was pitiful and unacceptable in how she spoke to us. She really should not be able to work in customer service positions.
What services does The UPS Store #3485 in Powell offer?
The UPS Store #3485 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #3485 located in Powell?
It is located at 3982 Powell Rd, Powell, OH 43065, at the northwest corner of Sawmill Parkway and Powell Road in the Giant Eagle Shopping Center.
What are the regular business hours for The UPS Store #3485?
They are open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 4:00 PM. They are closed on Sundays.
Is The UPS Store #3485 open on holidays?
They are closed on certain holidays such as November 27, December 25, December 31, January 1, and January 19. Some holidays like November 11 and November 28 observe regular hours.
What payment options are accepted at The UPS Store #3485?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #3485 provide special offers or coupons?
Yes, customers can save big with special offers and coupons available on their website.
What nearby businesses might be useful to visit along with The UPS Store?
Dependable Landscape Services for landscaping needs, and Trish York Travel for travel services are nearby and convenient to visit along with The UPS Store.
Are there any nearby childcare or educational services near The UPS Store #3485?
Yes, Nikou Learning Center and KidStrong Powell, which offer childcare and recreational programs, are located nearby.
Can I combine a visit to The UPS Store with nearby recreational or cultural activities?
Yes, nearby places such as God's City Of Refuge Inc. park and Carpe Diem String Quartet for arts and entertainment provide cultural and recreational opportunities close to The UPS Store.
How can customers contact The UPS Store for inquiries or services?
Customers can call +1 614-792-7860, fax at +1 614-792-7862, or email store3485@theupsstore.com. They also have active social media pages on Facebook, Instagram, and Twitter.