United States Postal Service

2.1
61 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 610 Gay St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
610 Gay St, Portsmouth, OH
45662, United States

Hours

Reviews

2.1
61 reviews
5 stars
11
4 stars
3
3 stars
5
2 stars
2
1 star
40
  • TS
    Tim Skaggs
    Dec 9, 2025
    1.0
    Will not answer the phone!!! My priority package has been setting there for 2 days without being processed.. They are a JOKE!!!
  • KS
    Klaire Smith
    Dec 5, 2025
    5.0
    They’re always kind and helpful
  • HH
    Hunter's Holdfast
    Dec 2, 2025
    3.0
    Always a 5 minute wait to mail my ebay stuff. Rundown and ill kept building and grounds. the counter staff are always professional and do great work. I would rate counter staff 5 out of 5.
  • JB
    Jeff Blake
    Oct 27, 2025
    1.0
    Employees and management are very rude and they don't care why you are there. They are only there for a paycheck.
  • EG
    Eric Greathouse
    Sep 20, 2025
    1.0
    They are always 2-3 days late on delivery i will say that may not be there fault in portsmouth but I will say they have lost several packages some being 250$+ and when I call to see about finding them i just hear about how the driver said he delivered the package but I know thats not true bc I have cameras and I never get a notification that anyone came so ether they are delivering to the wrong address and won't admit it or someone is stealing packages which is sad bc usps should be the best shipping service in the country but everything i see they are handling my packages I just sigh and hope it actually makes it to my door i went ahead and just gave up on the idea of it being on time

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.