United States Postal Service

1.9
136 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1205 Louisiana Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1205 Louisiana Ave, Perrysburg, OH
43551, United States

Hours

Reviews

1.9
136 reviews
5 stars
21
4 stars
6
3 stars
5
2 stars
7
1 star
97

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted the staff's rudeness and unhelpfulness, with many customers feeling dismissed and mistreated during their interactions.

Service Reliability

Customers reported frequent issues with package delivery, including lost packages, missed delivery attempts, and delays, leading to frustration and dissatisfaction.

Customer Service

Overall, the customer service experience was described as poor, with long wait times, unresponsive staff, and a lack of accountability for mistakes.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and kindness, indicating that there are exceptions to the overall trend.
  • WR
    William Reau
    Nov 14, 2025
    1.0
    There's no way to get ahold of the Perrysburg location post office
  • KD
    Kate D.
    Sep 20, 2025
    1.0
    Fails to deliver packages claiming that they could not access the mailbox or porch when other mail was delivered same day...to my mailbox that is at the street.
  • JS
    Jude Sobo
    Aug 10, 2025
    1.0
    I go in and asked to be helped with damaged passport. Reluctant lady tells me to go home and do it online. I go online and it tells me to go to the post office.
  • JW
    Jane Weedon
    Apr 20, 2025
    1.0
    I got denied both items and service by an incredibly rude lady behind the counter yesterday. I ship documents on a regular basis and every other time we have used one of USPS’ Priority Mail envelopes. Yesterday she refused to provide one saying ‘that’s your job’ and said I had to purchase an envelope. Because the store was due to close in 5 minutes she said I’d have to come back another time since there was not time to fill out the custom form. I’d really like to see the management respond to some of these poor experiences with staff customers report at this store. I moved here recently and normally everyone is so polite and helpful; you would think a local post office could do better.
  • DV
    DR.D4NK V.2
    Jun 1, 2022
    1.0
    let the boys skate

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.