United States Postal Service

2.7
41 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8000 Brookside Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8000 Brookside Dr, Olmsted Falls, OH
44138, United States

Hours

Reviews

2.7
41 reviews
5 stars
17
4 stars
1
3 stars
0
2 stars
0
1 star
23
  • KH
    katherine Hilvers
    Nov 23, 2025
    1.0
    We had the worst experince at this post office. Yesterday my husband and I were at the post office for a SCHEDULED appointment to take a passport picture for our daughter who is two. Upon arrival we were told her picture would not be taken because the post office was not equipped to take her picture. Apparently there is only one person at this branch to take passport photos. She said she would not take the picture due to her potentially falling off the stool. Our daughter is almost two. Mind you she didn't even attempt to take the picture she just said she wouldn't be a liability and risk her job. I called back later because I was upset and stated that it is not stated on the website that you won't take pictures for toddlers. I was then told its a case by case basis. I do not recommend using this post office for any sort of passport needs.
  • KC
    Kate Chapman
    Aug 4, 2025
    1.0
    Totally difficult to get mail addressed to me delivered. 2 years now my mail goes missing/ is delivered to someone else or marked "addressed not found" It doesn't seem to bother them at all that the neighborhood is getting my mail and sensitive documents. Their newest trainee is already on vacation.
  • JH
    J H
    Nov 23, 2024
    5.0
    I use this Post Office quite often. The folks that work here are always friendly, helpful, I enjoy talking with both of them. I don’t get the negative ratings, especially complaining about not giving away free packing tape???

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.