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Visit your local Post Office™ at 8000 Brookside Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
We had the worst experince at this post office. Yesterday my husband and I were at the post office for a SCHEDULED appointment to take a passport picture for our daughter who is two. Upon arrival we were told her picture would not be taken because the post office was not equipped to take her picture. Apparently there is only one person at this branch to take passport photos. She said she would not take the picture due to her potentially falling off the stool. Our daughter is almost two. Mind you she didn't even attempt to take the picture she just said she wouldn't be a liability and risk her job. I called back later because I was upset and stated that it is not stated on the website that you won't take pictures for toddlers. I was then told its a case by case basis. I do not recommend using this post office for any sort of passport needs.
KC
Kate Chapman
Aug 4, 2025
1.0
Totally difficult to get mail addressed to me delivered. 2 years now my mail goes missing/ is delivered to someone else or marked "addressed not found" It doesn't seem to bother them at all that the neighborhood is getting my mail and sensitive documents. Their newest trainee is already on vacation.
JM
Jim Mullins
Jul 9, 2025
1.0
This post office is broke will someone please fix it. Certified mail can not get there lost one day after I paid $14.xx to send it . Bills paid not making to the location Four Times this week alone . I lost 2 deals $8500 because thy could not deliver a simple letter to Illinois. I have never missed finance payment in my life, Now two in a row did not make it though sent weeks before they were due. Will someone get off their butt and remove this worthless agency from doing business It does not work to many free loaders in this system doing nothing Please get them removed .
CG
Cortney Gibson
Jul 2, 2025
5.0
I want to give a big gold star to a mail carrier named Mohammed, he delivers to our building and could not be any kinder! He always have a smile and a hello to all the residents and does a great job! He really stands out as someone who loves their job and the people on his route, we need more people like him in this world!
KS
keisha stevens
Jun 26, 2025
1.0
Scheduled a passport appointment for my toddler son and arrived 10 min early with my son, husband, and all required documentation, as requested. I was told to we had to wait an hour because the “qualified person” was on a lunch break. We then came back and still were given the runaround. For a SCHEDULED APPT. Never got paperwork submitted. My husband and I have to coordinate our schedules to both be there- so wasted an entire day off for that. So unprofessional. Unacceptable. Wish I could give zero stars.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Olmsted Falls?
The United States Postal Service is located at 8000 Brookside Dr, Olmsted Falls, OH 44138.
What are the hours of operation for the United States Postal Service at 8000 Brookside Dr?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and most locations can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this USPS location?
Appointments are generally required for passport services and can be scheduled using the USPS online scheduler. Limited walk-in hours are available at select locations.
Are passport photos available at 8000 Brookside Dr, and is there a fee?
Yes, passport photo services are available by appointment, and the fee for a passport photo at USPS is $15.
How can I rent a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website. Once reserved, you will receive instructions to complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location. Check with this Post Office for specific access hours.
What nearby attractions can I visit before or after my Post Office visit?
You can visit Alder Planetarium Chicago, a nearby museum and art museum, to explore space exhibits and enjoy educational experiences before or after your visit.
How can nearby public transit or landmarks help me find the USPS at 8000 Brookside Dr?
The Olmsted Falls Depot, a local landmark and historical building nearby, can serve as a reference point for locating the USPS. Additionally, nearby community centers and model train organizations like Cuyahoga Valley & Westshore Model may help orient you in the area.
Are there any nearby services I might find useful during my trip to the USPS?
Nearby services include several insurance agencies like Nationwide Mutual Insurance Company and Consultative Insurance Group, as well as retail stores like Posh Elements Beauty Bar and Renee's Unique Boutique, which you might want to visit.