United States Postal Service

2.2
65 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 13901 State Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13901 State Rd, North Royalton, OH
44133, United States

Hours

Reviews

2.2
65 reviews
5 stars
16
4 stars
3
3 stars
2
2 stars
2
1 star
42
  • HM
    Heidi Michalske
    Dec 8, 2025
    1.0
    Mail isn't delivered until after 7pm most days, sometimes not at all. A bit disappointing.
  • CF
    Cher F
    Aug 23, 2025
    1.0
    I drive by this post office often and have always noticed the "U.S. Passports Apply Here" banner. As the banner suggests, I made an appointment online for passport services. I arrived at my scheduled time and was informed that the passport lady "just left" and I should go to the library. The office had just opened for the day so I was rather confused. It would be nice if someone would have contacted me that passport services were not available so I would not have wasted my time. Don't go here for your passport.
  • SB
    Samuel Beales
    Feb 8, 2024
    1.0
    They treat customers like trash. They let people skip lines and then when you complain to management they don't do anything about it.
  • JL
    James Lee
    Nov 6, 2023
    1.0
    Terrible customer service.if you can avoid this place do yourself a favor,and save yourself a headache.
  • HH
    Haywood
    Apr 13, 2023
    1.0
    This is the biggest bunch of lazy, dishonest liars I have ever seen. They constantly lie about attempting deliveries forcing you to go down their and do their job for them. The people that work there are worthless.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.