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United States Postal Service

2.2
(67 reviews)

Business Details

13901 State Rd, North Royalton, OH
44133, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 13901 State Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13901 State Rd, North Royalton, OH
44133, United States

Hours

Reviews

2.2
67 reviews
5 stars
16
4 stars
3
3 stars
2
2 stars
2
1 star
44
  • MM
    Marconi
    Feb 21, 2026
    1.0
    Mail delivery guy who delivers in my development smokes cigarettes in his mail truck. The mail I receive and packages delivered all are covered and reek of his rotten, tar, poison, stink cigarette smoke. He's a short Caucasian male with long hair around 50 years old. I complained to the manager numerous times in the past 3 to 4 years and he says, "I'll talk to him." But then this smoker just continues to smoke in the mail truck and completely ruins my mail and packages. The manager does nothing at all to correct this disgusting problem.
  • WD
    w d
    Jan 29, 2026
    1.0
    I had a postman take a package from my front porch and leave with it. It was from ups and had my name on it. I called multiple times about the incident and was told each time we will/are looking into it. I finally had the police go to the post office and magically I received the package back the next day. The person who delivers our mail seems to intentionally drive on our tree lawn each time they drop off the mail. I made a point of putting rocks around the mailbox to give them room as the box sits back a little bit but they still manage to drive on an angle where they can leave tire marks in the grass.
  • HM
    Heidi Michalske
    Dec 8, 2025
    1.0
    Mail isn't delivered until after 7pm most days, sometimes not at all. A bit disappointing.
  • JL
    James Lee
    Nov 6, 2023
    1.0
    Terrible customer service.if you can avoid this place do yourself a favor,and save yourself a headache.
  • HH
    Haywood
    Apr 13, 2023
    1.0
    This is the biggest bunch of lazy, dishonest liars I have ever seen. They constantly lie about attempting deliveries forcing you to go down their and do their job for them. The people that work there are worthless.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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