United States Postal Service

2.9
70 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 28475 Lorain Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
28475 Lorain Rd, North Olmsted, OH
44070, United States

Hours

Reviews

2.9
70 reviews
5 stars
28
4 stars
5
3 stars
3
2 stars
2
1 star
32
  • SS
    Shawna
    Jan 5, 2026
    1.0
    Haven't received mail for 2 months. They cant figure out why. Absolutely no help. They blame everything on "downtown".
  • SS
    stacybw
    Jan 2, 2026
    1.0
    9:30 on a Friday morning and waited for over 15 minutes with 4 other people and no one came to the counter to wait on us. I hope they pull up footage. You could clearly see people working in the back and we tried to get their attention and were ignored. No wonder they didn’t have a bell as it sounds as if they had no intention of coming to help anyway. Save your time and just go to another location. 3.0 overall ration is way to generous
  • CR
    Calli Roberts
    Nov 24, 2025
    1.0
    No one is ever there to help you. Awful service
  • TK
    Thomas Kemmett
    Nov 15, 2025
    5.0
    Always great service. Very friendly staff and very helpful. There is plenty of parking with lots of handicapped parking. I've been going here for years and I have never had an issue or problem.
  • TB
    Tom Babinszki
    Nov 12, 2025
    5.0
    Quick, efficient, very nice staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.