United States Postal Service

2.0
67 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 43 W Park Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
43 W Park Ave, Niles, OH
44446, United States

Hours

Reviews

2.0
67 reviews
5 stars
16
4 stars
0
3 stars
2
2 stars
1
1 star
48
  • DB
    Donald Basile
    Sep 24, 2025
    5.0
    Very good helpful employees 👍.
  • RB
    Rory Biggins
    Jul 8, 2025
    1.0
    It's 2:00 PM on a Tuesday and nobody is answering the phone at the Niles Post Office. Is today a holiday I forgot about? What is going on? Why is there nobody answering the phone?
  • NP
    Nick Parsons
    Nov 24, 2023
    1.0
    Terrible attitudes and Terrible customer service!
  • DP
    Dan Pew
    Feb 23, 2023
    1.0
    Management needs to address the incredibly poor customer service here. Multiple times I have went to this establishment and been treated very rude. They feel the need to question everything you ask, even when purchasing stamps I was given attitude. I’ve had numerous issues here, I hope someone addresses this.
  • JS
    Julia Sanders
    Feb 28, 2022
    1.0
    This office is so unbelievably and unjustifiably rude…every time I visit (I especially feel for the elderly customers I overhear being treated so). Today makes for my last visit - I will go out of my way to another location before I’ll patronize this office again (not that doing so will hurt them, but I simply refuse to be treated condescendingly every single time I need USPS services).

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.