Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Niles, OH provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
161 reviews
5 stars
113
4 stars
23
3 stars
4
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and knowledgeable, with many customers praising their willingness to assist.
Store Experience
Customers appreciate the cleanliness, organization, and convenience of the store, often noting a pleasant shopping environment.
Mixed Feedback on Returns
While some customers had positive experiences with returns and exchanges, others reported rude service and dissatisfaction with return policies.
Product Availability
The store generally has a good selection of products, but some customers noted instances where specific items were unavailable.
Staff Competence
Several reviews highlighted specific employees for their exceptional service, while others pointed out issues with staff knowledge and professionalism.
- DNDrRick NilesDec 13, 20251.0The overall experience is a comedy of errors. Feel bad for the guys at the store. Staples is engineering its path to irrelevance and company failure much like Radio Shack and CompUSA. They sell computers but they don’t know how to use them.
- MMMelinda McCoyNov 15, 20255.0The Niles Staples always goes above & beyond to help me when I shop there. I prefer them to all the other Staples stores.
- NMNick MitovichNov 4, 20255.0Good store. Ample amount of product.
- AMAmanda Snyder (Manda)Oct 20, 20251.0Had to make a return for Amazon which I have never done before and the guy was very rude.
- KRKaren RumpleOct 2, 20251.0I went to drop off packages, there were four workers, all of which made a long line of us wait and wait until the gentleman behind me asked if someone could please help all of us. If he had not said anything, I would still be standing there. I was finally waited on, given my receipt, then promptly turned around and loudly thanked the gentleman behind me. Good grief!!!!
Frequently Asked Questions About Staples
What types of products can I find at Staples in Niles, OH?
Staples offers a wide range of products including laptops, desktops, printers, office supplies, furniture, and cleaning supplies from brands like Dell, HP, Apple, and Avery.
What services are available at the Staples store in Niles?
The store provides printing, shipping, technology, recycling, travel services, iPostal1, direct mail, design services, passport photos, and Amazon returns.
What are the Staples Niles store hours?
Staples is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Staples offer pickup and delivery options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which payment methods are accepted at Staples in Niles?
You can pay using American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is Staples in Niles accessible via public transportation or near other notable places?
Staples is near UPS Alliance Shipping Partner for shipping needs and close to Marc's supermarket and Planet Fitness gyms, making it convenient for errands and shopping in one trip.
Are there any nearby entertainment or shopping options around Staples Niles?
Yes, nearby you can visit The Exchange for video games and music, Paperback Shack bookstore, and Doomsday Toys & Comics for shopping and entertainment.
What fitness centers are located close to Staples in Niles?
FITWORKS Fitness Niles and Planet Fitness are nearby gyms where customers can work out before or after visiting Staples.
Can I recycle electronics or ink cartridges at Staples in Niles?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
What makes Staples in Niles a good choice for local small businesses and students?
Staples offers essential office supplies, technology products, print and shipping services, and inspiration for new ways of working and learning, serving entrepreneurs, remote workers, parents, teachers, and students.