United States Postal Service

2.6
38 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 107 W Lake Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
107 W Lake Ave, New Carlisle, OH
45344, United States

Hours

Reviews

2.6
38 reviews
5 stars
12
4 stars
3
3 stars
2
2 stars
1
1 star
20
  • AF
    Ashley Fleming
    Feb 27, 2025
    5.0
    I absolutely love this post office! My favorite ever that I’ve been to! Sherri & Amanda at the front desk are the best! They’re so helpful and nice to talk to. And they clean and disinfect which is nice too, especially with all this sickness going around.
  • CW
    Charlene Ward
    Jun 16, 2021
    4.0
    I wish there was a four and a half star rating because nobody's perfect. During the winter at the height of the pandemic the USPS didn get behind on their deliveries around Christmas by a couple of days here and there. Sometimes up to several days, however with the Staffing they had, the weather conditions in the area, and the virus regulations making staff have to isolate for 2 weeks at a time after being exposed to the virus , I believe they did a pretty good job trying to stay caught up in such unusual conditions. They they stayed consistently busy however the line usually moved fairly fast and they had every counter/register open with someone at every counter. There are some self-service options in the entryway where you can buy stamps, get overnight and standard delivery envelopes so they can be prepared by the time you get to the window and a copy machine if you need to make copies of any documents to send. Even in the height of the pandemic they were usually in a good mood, well mannered, and were friendly with smiles even when they were swamped. I commend them for the excellent service they gave in such a diverse situation. Jobs well done 👏 ✔ 🙌 😌 👌 ☺
  • KH
    Kathryn Henry
    Apr 5, 2021
    1.0
    Went to pick up a package that arrived at the post office im the afternoon so that I didn't have to wait for it to be delivered the next day and risk it getting stolen. dude was rude about it and said that it was in the back to be delivered tomorrow. I've never had this issue before and have picked up most of my packages the same day it arrived to the post office. not sure what was so different this time but it's whatever. The one woman who I normally talk to is always so nice and helpful. this guys was blunt and basically told me I needed to wait until tomorrow.
  • LN
    Linda Anne Eggleston Nowakowski
    Jan 14, 2016
    1.0
    his is not the post office....it is Rite Aid Pharmacy. Post office is at 107 W. Lake Ave. New Carlisle, OH 45344

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.