Brand Certified
United States Postal Service
2.3(152 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
102 W Main St, New Albany, OH
43054, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 102 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
152 reviews
5 stars
40
4 stars
7
3 stars
3
2 stars
10
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of professionalism.
Service Efficiency
Customers reported long wait times and inefficiencies, particularly regarding package handling and passport processing.
Delivery Issues
Frequent complaints about misdelivered packages and poor tracking updates, leading to significant customer dissatisfaction.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment leaned towards negative experiences at this location.
- CLCody Locklin5 days ago1.0Clerk on Saturday wildly unprofessional and a perfect representation of most public services in this country.
- DLDan LozanovskiFeb 25, 20261.0How how how....does a post office run out of envelopes?? Had to go to Kroger and then back to mail a single piece of mail.... Just ridiculous..
- FDfinny DulickJan 30, 20261.0Terrible service by phone. No way to reach a human. Unacceptable.
- GGGrant GibboneyJan 27, 20261.0Tried to get a passport during known walk in hours person didn’t want to serve me to begin with until he talks with someone and actually finds out it’s walk in hours. Then tells me they ran out of papers to fill out the application. Yeah just some more bs at this location came in the day before with an appointment and also got denied for no apparent reason. Will never be coming to this location again
- JJJasonJan 10, 20261.0I generally use a self served kiosk At the post office to avoid lines . Unfortunately today I had to go to the counter with a question. The lady working was rude and overall had an awful disposition. She seemed annoyed , she had to answer a basic question. The other gentleman working was friendly and seemed happy. If you do not like your job ,find another one Clerk 4 , You should not be working with the public.If you're not able to at least have some sort of friendly disposition
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 102 W Main St offer?
This Post Office provides mail and package shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I get a passport application and photo at this Post Office?
Yes, first-time passport applications and photos are accepted here. Please complete and print the application before applying and make an appointment for photo services.
Do I need an appointment for passport services?
Most passport services require an appointment via the online scheduler, though some limited walk-in hours are available at select locations.
What are the Post Office's operating hours?
The facility is open Monday through Friday from 8:30 AM to 5:30 PM, and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Can I reserve a PO Box online at this location?
Yes, you can search and reserve PO Boxes online quickly and securely. Instructions for completing the setup in person will be provided.
Is 24/7 access available to PO Boxes here?
Most USPS locations offer 24/7 access to lobby PO Boxes, but access hours may vary. Please check with this Post Office for specifics.
How can I get to the United States Postal Service from nearby landmarks?
Located on 102 W Main St, you can find the USPS near New Albany Post Office and Red Phoenix Trucking. Visitors coming from these nearby post offices can easily visit for mailing or passport needs.
What nearby services could complement my visit to the Post Office?
You might consider visiting Cards of Compassion for community services, or Scioto Insurance Group if you need insurance services nearby.
Are there any nearby wellness or fitness centers to visit before or after using Post Office services?
Yes, the Ohio State University Wexner Medical Center Health and Fitness Center and the Philip Heit Center for Healthy New Albany are close by for health and wellness activities.
Where can I learn more or book appointments with this Post Office?
You can schedule appointments for passport services online, and find more details on the official USPS website or through their mobile apps for iOS and Android.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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