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Visit your local Post Office™ at 320 N Verity Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
200 reviews
5 stars
41
4 stars3
3 stars
6
2 stars
6
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Delivery Issues
Many customers reported significant problems with mail delivery, including lost packages, incorrect deliveries, and failure to deliver mail altogether.
Long Wait Times
Customers frequently mentioned long wait times at the post office, often exceeding an hour, leading to frustration.
Staff Competence
There were complaints about the competence of staff, with reports of misdelivered mail and lack of assistance when needed.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly and helpful service.
- LJLisa JacobsDec 21, 20251.0Post Offices need privatized. I don’t believe I’ve ever seen a good review. Past two years I’ve had to rely on the post office for legal matters and it’s been a nightmare. The address was correct on my end, I even have receipts. It was a certified letter with the correct address. Did not realize that you deliver on Sundays. It’s okay, I’m reprinting, signing the document and taking my business elsewhere. We are about to see you all go out of business and I can’t wait. 12/21/25 I added a photo. The attempt delivery should have been placed on the door and the recipient should reschedule the delivery or pick it up at the post office. Why did you have that notice for me when I was tracking. No worries I know how difficult it is for you. Just going to give my business elsewhere and get my refund.
- LLLillian LozadaDec 6, 20251.0Today I had a terrible experience with Mr. Cameron. He made a very racist comment in which he said that Puerto Rico should be returned to Spain and that Puerto Rico shouldn't be part of the United States. Even his coworker told him he should stop. The man was very racist, and I was there to send four boxes to Puerto Rico, and I don't know what angered him to make that comment. I don't know what's wrong with him, but I hope you can talk to him because he shouldn't be that racist in a public place like the post office.They shouldn't have such a racist person like that man working at the front desk serving the public.Many people of different nationalities and backgrounds go there, and they deserve to be treated with respect and do not deserve the contempt of a racist person like he was.When I or other people go to the post office, it's to receive the service we deserve, not racist comments like Mr. Cameron made. Today I felt terrible, and I hope you will do something about it, talk to him and make him understand that what he did was very wrong.
- JGJohn GravesNov 10, 20255.0Always get excellent service at this office.
- TDTaylor DarnerOct 17, 20255.0Want to give a huge shout out to our mail lady Dana! She is such a breath of fresh air, and it is always wonderful to see her! She helps us maintain our mail areas in our buildings, and always has a positive attitude! 10/10!
- TVTp VangOct 6, 20251.0This office held my package for over a week, little to no update the worst usps service ever! Incompetent unprofessional
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 320 N Verity Pkwy, Middletown?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this Post Office.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and most locations can also take your passport photo.
Do I need an appointment for passport services at this location?
Appointments are typically required for passport services, but limited walk-in hours may be available at select locations.
What are the operating hours of this USPS location?
Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve a PO Box online at the USPS website, then complete the setup in person at the Post Office with two valid IDs.
What is the cost for a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
How can customers access their PO Boxes after regular business hours?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Check directly with this Post Office for specific hours.
How can visiting nearby Rocky’s Cafe benefit customers coming to the Post Office?
After handling your postal needs at the Post Office, you can enjoy a meal or coffee at Rocky’s Cafe / Potato Bar Legacy Four, a nearby American restaurant and cafe.
Is public transport or government services accessible near this Post Office?
Yes, the area includes several nearby government offices like the City of Middletown City Hall, City Council, and Municipal Court, which might be useful stops for customers handling official business.
Are there any beauty or personal care services near the USPS location at 320 N Verity Pkwy?
Yes, Touch of Elegance Salon, a beauty salon and spa, is located nearby, offering a convenient option for customers to visit before or after their postal errands.