Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 320 N Verity Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
198 reviews
5 stars
41
4 stars
3
3 stars
6
2 stars
6
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Delivery Issues
Many customers reported significant problems with mail delivery, including lost packages, incorrect deliveries, and delays.
Long Wait Times
Customers frequently mentioned long wait times at the post office, often exceeding an hour, leading to frustration.
Staffing Problems
Several reviews indicated that the post office is understaffed, contributing to the poor service and long lines.
Positive Staff Experiences
Despite the negative feedback, some customers noted positive interactions with specific staff members who were friendly and helpful.
- JGJohn GravesNov 10, 20255.0Always get excellent service at this office.
- TDTaylor DarnerOct 17, 20255.0Want to give a huge shout out to our mail lady Dana! She is such a breath of fresh air, and it is always wonderful to see her! She helps us maintain our mail areas in our buildings, and always has a positive attitude! 10/10!
- TVTp VangOct 6, 20251.0This office held my package for over a week, little to no update the worst usps service ever! Incompetent unprofessional
- EMEMF MusicSep 12, 20251.01 lazy worker on a friday during busy times. Please allow more than 1 worker to work at a time!! Tired of the lines.
- KCKimberly ChristianAug 4, 20253.0I really like the carriers but to have to go into the post office is a nightmare. I have never walked in there and not been in there at least an hour. The older man that works upfront is really nice but man he talks way too much! I’m sorry but someone else needs to work up front. He is just talking and talking about nothing!! People are always frustrated standing in there.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 320 N Verity Pkwy, Middletown?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this Post Office.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and most locations can also take your passport photo.
Do I need an appointment for passport services at this location?
Appointments are typically required for passport services, but limited walk-in hours may be available at select locations.
What are the operating hours of this USPS location?
Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve a PO Box online at the USPS website, then complete the setup in person at the Post Office with two valid IDs.
What is the cost for a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
How can customers access their PO Boxes after regular business hours?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Check directly with this Post Office for specific hours.
How can visiting nearby Rocky’s Cafe benefit customers coming to the Post Office?
After handling your postal needs at the Post Office, you can enjoy a meal or coffee at Rocky’s Cafe / Potato Bar Legacy Four, a nearby American restaurant and cafe.
Is public transport or government services accessible near this Post Office?
Yes, the area includes several nearby government offices like the City of Middletown City Hall, City Council, and Municipal Court, which might be useful stops for customers handling official business.
Are there any beauty or personal care services near the USPS location at 320 N Verity Pkwy?
Yes, Touch of Elegance Salon, a beauty salon and spa, is located nearby, offering a convenient option for customers to visit before or after their postal errands.