Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8600 Tyler Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
168 reviews
5 stars
34
4 stars
8
3 stars2
2 stars
9
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of professionalism.
Delivery Issues
Customers frequently reported unreliable mail delivery, including late arrivals, lost packages, and inconsistent service.
Long Wait Times
Many reviews mentioned long lines and insufficient staffing, often with only one clerk available during busy hours.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction with the service.
- EWEric WalterJan 3, 20261.0I used this Post Office for a guaranteed delivery of 2 mailings. One of the mailings was delivered as promised. However, the other one was not delivered until well past the guaranteed delivery date. When I talked to the Post Office where it was to be received, I was informed that I should get my money back for the guaranteed delivery. When I went back to the Mentor Post Office, I was treated with animus and rude behavior by the supervisor when I questioned her on the policy she claimed would not allow me to have my refund as I paid cash. She was very arrogant, condescending and not professional. I specifically was told by her that there was a policy regarding the refund, but she could not provide any such policy and said it was on the receipt--which it clearly was not. She then claimed a refund could only be issued if and when the guaranteed delivery was in fact delivered. In response, I asked her what happens if it is never delivered and she could not answer that question and again said it was the policy of that Post Office branch. She then said she was not going to argue with me and to move on. I was not arguing or raising my voice and simply asking questions. In short, I was lied to and treated rudely. I will never use this Post Office again and feel badly that a Supervisor who is paid by taxpayer money has no regard for customer service. I would avoid this Post Office at all cost.
- SSSarahDec 19, 20251.0The mentor post office totally sucks now. We didn't even get mail yesterday and it was 58 degrees outside. Now it's freezing and cold today and we will see if we get mail.. It ridiculous that we have to wait all day long for mail to show up. When businesses open at 7am to 4 or 5pm.. When we aren't at the mall or restaurants that open at 10am.. it's very rude. Especially when people get lost or they don't deliver at all. The manager didn't even care about it either since I said why not drop off mail at the places that open first.. 😒 🙄 😑 We need a new mailman that is serious and wants to deliver at a regular time.. not 2 to 4pm every day.
- DKDeb KunerDec 16, 20251.0Worst Post Office I’ve ever been to. One person behind the counter a week before Christmas. Other workers walking around with no urgency. Another one finally came to the counter. He was extremely rude. I’d rather drive extra miles and go to another city.
- MSMaria SuarezOct 22, 20251.0Worst service ever for passports
- BDBenjamin DujanovicSep 29, 20251.0Sometimes I'll come here to drop off a package or two in the hours after their posted hours (usually only a couple hours after the place is no longer staffed for the day) and try to use the rotating drum in their lobby, notice how I used the word TRY. Every single time I come in and put a package (that definitely fits) into the rotating drum it is either completely stuck and won't move or if it does move it won't drop the package into the bin on the other side and I have to shake the whole thing and hope to God that I can retrieve my package as I struggle to rotate the drum back over! My guess is that they never ever ever empty that bin on the other side of the drum so there must be packages from the 1990's back there left unfulfilled cause I've never seen that thing work correctly! Terrible terrible terrible USPS. Plus the whole place is dirty and outdated, complete contrast to the city of Mentor. DO NOT COME HERE, YOU WON'T EVEN BE ABLE TO SHIP YOUR PACKAGE.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 8600 Tyler Blvd?
This USPS location provides mail sending and package shipping services, money orders, Post Office™ boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, thousands of Post Offices, including this location, accept first-time passport applications for the U.S. Department of State. Many also provide passport photo services.
Do I need an appointment for passport services here?
Most USPS locations offering passport services require scheduling an appointment through the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
The Post Office at 8600 Tyler Blvd is open Monday through Friday from 7:30 AM to 5:30 PM, and on Saturdays from 8:30 AM to 1:30 PM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can reserve a PO Box online by visiting the USPS PO Box management site or apply in person at this Post Office with two valid forms of ID and a completed application.
Are PO Boxes accessible after regular business hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes; however, access hours may vary. Check directly with your Post Office for specifics.
What nearby places might I visit when coming to the USPS at 8600 Tyler Blvd?
Nearby you can find Cardinal Soccer Club for active life activities, Annabelle's Diner if you're looking for a meal, and the Cleveland iPhone Repair INC of Mentor for mobile device repairs.
Is there a gas station close to the 8600 Tyler Blvd Post Office?
Yes, there is a BP gas station nearby, convenient for refueling before or after your visit to the Post Office.
Can I find professional services near this USPS location?
Yes, nearby professional services include CG Business and Sales Consulting, Confidential Investigative Service Inc., and GenStaffing employment agencies.
What is the phone number to contact the United States Postal Service at 8600 Tyler Blvd?
You can contact this USPS location by calling +1 440-255-2798.