Brand Certified
United States Postal Service
2.0(171 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
8600 Tyler Blvd, Mentor, OH
44060, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8600 Tyler Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
171 reviews
5 stars
34
4 stars
8
3 stars2
2 stars
9
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.
Delivery Issues
Customers frequently reported unreliable mail delivery, including late packages, misdeliveries, and packages marked as undeliverable without attempts to deliver.
Long Wait Times
Many customers experienced long wait times at the post office, often with only one clerk available to assist a large number of patrons.
Facility Condition
The post office was described as dirty and outdated, contributing to a negative customer experience.
Mixed Employee Experiences
While some employees received praise for their helpfulness, many others were criticized for their lack of professionalism and poor customer service.
- KPKen PananenFeb 23, 20261.0One of my packages was supposed to be delivered on February 23 rd by 9:00 pm. And never showed up. Very up set.
- TTTimFeb 17, 20261.0Call at 5pm and get closed greeting and states hours are 730 to 530pm?? Government at its best can't even answer phone
- JLJason LaneJan 29, 20261.0Had a package ordered that would fit in the mailbox, guess they thought otherwise. No attempt to bring it up the driveway. Driveway shoveled. called and was told I could not pick it up myself, I had to wait for them to try again. Was told they couldn't leave any delivery instructions and nor could I. The only option I was given was to leave a complaint, and wait for them to try again. Also still no package, so now I have to go through other options.
- DTDonquarious Tingle tin Simpson the thiredJan 24, 20261.0Horrible post office, the ground machine is literally always jammed. This place is so unreliable. I’d give it 0 stars if I could
- EWEric WalterJan 3, 20261.0I used this Post Office for a guaranteed delivery of 2 mailings. One of the mailings was delivered as promised. However, the other one was not delivered until well past the guaranteed delivery date. When I talked to the Post Office where it was to be received, I was informed that I should get my money back for the guaranteed delivery. When I went back to the Mentor Post Office, I was treated with animus and rude behavior by the supervisor when I questioned her on the policy she claimed would not allow me to have my refund as I paid cash. She was very arrogant, condescending and not professional. I specifically was told by her that there was a policy regarding the refund, but she could not provide any such policy and said it was on the receipt--which it clearly was not. She then claimed a refund could only be issued if and when the guaranteed delivery was in fact delivered. In response, I asked her what happens if it is never delivered and she could not answer that question and again said it was the policy of that Post Office branch. She then said she was not going to argue with me and to move on. I was not arguing or raising my voice and simply asking questions. In short, I was lied to and treated rudely. I will never use this Post Office again and feel badly that a Supervisor who is paid by taxpayer money has no regard for customer service. I would avoid this Post Office at all cost.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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