United States Postal Service

2.0
164 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 8600 Tyler Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8600 Tyler Blvd, Mentor, OH
44060, United States

Hours

Reviews

2.0
164 reviews
5 stars
33
4 stars
8
3 stars
2
2 stars
9
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to a negative experience.

Long Wait Times

Frequent complaints about long lines and understaffing, with only one clerk available during busy hours.

Delivery Issues

Numerous reviews highlighted unreliable mail delivery, including lost packages and delayed shipments.

Facility Condition

The post office was described as dirty and outdated, contributing to a poor overall impression.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment was overwhelmingly negative.
  • MS
    Maria Suarez
    Oct 22, 2025
    1.0
    Worst service ever for passports
  • BD
    Benjamin Dujanovic
    Sep 29, 2025
    1.0
    Sometimes I'll come here to drop off a package or two in the hours after their posted hours (usually only a couple hours after the place is no longer staffed for the day) and try to use the rotating drum in their lobby, notice how I used the word TRY. Every single time I come in and put a package (that definitely fits) into the rotating drum it is either completely stuck and won't move or if it does move it won't drop the package into the bin on the other side and I have to shake the whole thing and hope to God that I can retrieve my package as I struggle to rotate the drum back over! My guess is that they never ever ever empty that bin on the other side of the drum so there must be packages from the 1990's back there left unfulfilled cause I've never seen that thing work correctly! Terrible terrible terrible USPS. Plus the whole place is dirty and outdated, complete contrast to the city of Mentor. DO NOT COME HERE, YOU WON'T EVEN BE ABLE TO SHIP YOUR PACKAGE.
  • RM
    Riley Marcum
    Sep 22, 2025
    5.0
    Kevin was very quick and efficient at helping me with retrieving my missed package. Thank you!
  • KC
    Kelsey Caroline
    Sep 4, 2025
    1.0
    For some reason doesn’t let you drop off packages sometimes??
  • JL
    John Langelier
    Aug 20, 2025
    5.0
    These people are awesome!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.