Brand Certified
The UPS Store
3.4(276 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
7665 Mentor Ave, Mentor, OH
44060, United States
Certified by The UPS Store • Mar 01, 2026
(440) 942-4550
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/oh/mentor/7665-mentor-ave
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0161 in Mentor offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Best Buy In Mentor City Center.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.4
276 reviews
5 stars
157
4 stars3
3 stars4
2 stars
8
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Stacy, Jim, and Joseph for their exceptional service.
Efficiency
Customers frequently noted the quick and efficient service, especially for Amazon returns, making it a preferred location for many.
Management Changes
Recent management changes have led to improvements in service quality and staff attitude, with several reviews mentioning a positive shift under new ownership.
Mixed Experiences
While many reviews are positive, there are notable complaints about rude staff and inconsistent service, particularly regarding packaging and pricing.
Cleanliness and Organization
Some customers appreciated the cleanliness and organization of the store, especially after management changes, while others reported issues with cleanliness.
- ABAnte Brkic4 days ago5.0Exceptional service from Charles, the manager at the UPS Store in Mentor, Ohio. Professional, efficient, and genuinely helpful every time. This is the only location I’ll be using going forward!
- MPMichael PayneFeb 25, 20265.0I had the pleasure of being helped by Stacy today and even though I went to the wrong place 🙃 confusing USPS with UPS I welcomed her assistance securing my package and was highly satisfied with her packaging my order. I came to this store once years for an amazon return and the gentleman helping me then and every time I need something shipped this store is my first and usually last stop unless I do everything wrong.
- KBKelly BrewsterFeb 24, 20265.0Jim was phenomenal!!!! I don't even know how to send email ! He did it all !!! Very appreciative. Stacy was also a great help !
- JPJudy PearceFeb 20, 20265.0This is my go-to UPS store! They are all friendly, helpful, and skilled at their jobs. Jim, Sherry, Sam, Alex, and several others whose names I have forgotten, provide exceptional service.
- AIAmi IvancicFeb 17, 20265.0This is my go to UPS store. Workers are always very kind and smiling, exspecially Stacy. You can tell they really care about their store and customers. Also a huge plus is how quickly I’m in and out.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Mentor offer?
The UPS Store #0161 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are your regular business hours?
Monday through Friday, the store is open 8:00 AM to 7:00 PM; Saturday 9:00 AM to 5:00 PM; and Sunday 10:00 AM to 3:00 PM.
Are you open on Sundays?
Yes, The UPS Store in Mentor is open on Sundays from 10:00 AM to 3:00 PM.
Are there any holiday closures I should be aware of?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on other holidays like November 11 and 28.
Where is The UPS Store located in Mentor?
It is located at 7665 Mentor Ave, across from Best Buy in the Mentor City Center.
What payment options are accepted at The UPS Store Mentor?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get printing and mailbox services at The UPS Store?
Yes, the store provides professional printing services and mailbox rentals and service.
What nearby places can I visit for shredding services other than The UPS Store?
Shred Nations, located nearby, also offers shredding and professional services, which might be convenient if you need an alternative or additional shredding services.
Are there dining options near The UPS Store in Mentor?
Yes, you can find several nearby dining options such as Tommy's Old Fashioned Subs, Jade Tree Chinese Cuisine, China Wok & Grill, and Jersey Mike's Subs, which are great for grabbing a meal before or after your visit.
What nearby businesses offer relaxation or beauty services close to The UPS Store?
Nearby places like Pierre's Hair Styling and Design, Halo Nail Spa, and Anyes Salon offer beauty and spa services if you're looking to relax or freshen up after your visit.
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