Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0161 in Mentor offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Best Buy In Mentor City Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
255 reviews
5 stars
138
4 stars3
3 stars
4
2 stars
8
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and efficient, with many customers praising individual employees for their exceptional service.
Cleanliness
Recent reviews highlight significant improvements in the store's cleanliness and organization under new management.
Quick Service
Customers frequently mention fast service, particularly for package returns and shipping, contributing to a positive overall experience.
Management Changes
The new management has received positive feedback for improving the store's atmosphere and customer interactions, contrasting sharply with previous experiences.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly regarding charges for tape and other services, indicating a need for clearer communication.
- BKbob kingston3 days ago5.0The new manager of the store is awesome! He took the time to walk me step by step through the process of returning my items. Thank you Joseph!! You made me feel welcome.
- ZKZackary Knapp3 days ago5.0Store was clean. Employees were very professional. I would highly recommend to anyone for all of their shipping needs.
- PHPhilips HongNov 16, 20251.0If I could give zero stars, I would. This business is dishonest and misleading. They overcharge whenever possible. I paid a $20 deposit each for the locker key and front door key when I opened my mailbox. But when I returned the keys, the owner claimed they had never collected the deposit. This is completely unacceptable and feels like a scam. Avoid this place at all costs.
- GUGersonDanielP UsmcNov 15, 20251.0This store cost me 400$ because the rude man decided to either steal my amazon package or somehow managed to scan a random other shipping label and give me the receipt. Amazon says ups never received the package
- SSshakyDRIVEROct 28, 20255.0I can't speak much about the store or all the other employees but as soon as I walked in I met a lovely lady named Courtney. I had a few questions, she had a few answers and before I knew it I was right back out the door. I wish more employees were like her. smiling-face, Great attitude and genuinely seemed like she was where she belonged. This store was clean and seemed to be ran well definitely my go-to location for all my package needs.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Mentor offer?
The UPS Store #0161 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are your regular business hours?
Monday through Friday, the store is open 8:00 AM to 7:00 PM; Saturday 9:00 AM to 5:00 PM; and Sunday 10:00 AM to 3:00 PM.
Are you open on Sundays?
Yes, The UPS Store in Mentor is open on Sundays from 10:00 AM to 3:00 PM.
Are there any holiday closures I should be aware of?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on other holidays like November 11 and 28.
Where is The UPS Store located in Mentor?
It is located at 7665 Mentor Ave, across from Best Buy in the Mentor City Center.
What payment options are accepted at The UPS Store Mentor?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get printing and mailbox services at The UPS Store?
Yes, the store provides professional printing services and mailbox rentals and service.
What nearby places can I visit for shredding services other than The UPS Store?
Shred Nations, located nearby, also offers shredding and professional services, which might be convenient if you need an alternative or additional shredding services.
Are there dining options near The UPS Store in Mentor?
Yes, you can find several nearby dining options such as Tommy's Old Fashioned Subs, Jade Tree Chinese Cuisine, China Wok & Grill, and Jersey Mike's Subs, which are great for grabbing a meal before or after your visit.
What nearby businesses offer relaxation or beauty services close to The UPS Store?
Nearby places like Pierre's Hair Styling and Design, Halo Nail Spa, and Anyes Salon offer beauty and spa services if you're looking to relax or freshen up after your visit.