The UPS Store

Reviews

• MM

  Maureen

  5 days ago
  5.0
  The service provided by Noel today was very impressive — and very much appreciated Tom and Maureen
• AH

  Alan Hull

  Feb 2, 2026
  5.0
  There has been a transformational change in the personnel and atmosphere of the store. Helpful, friendly, pleasant associates
• KD

  Kathleen Deakins

  Dec 20, 2025
  5.0
  Parker took care of us at the Mayfield Heights store this week. He did an excellent job, was efficient and very cordial . Due to great service, I would return to this store again!
• SB

  Sandra “BE-CREATIVE”

  Dec 8, 2025
  5.0
  No problem, very nice and friendly. Would recommend.
• JC

  Jessa Chirdon

  Dec 7, 2025
  1.0
  I cannot believe this store changed or it could just the lady at the front office on 12/07/2025 at 3:45 pm. I have always used them to sent usps Christmas for the past 18 years or so. Along with ups service as need came. This day I went, the lady was kind of condescending. She said the stamp for each Xmas card will be a dollar for within USA and the per card to India 100 dollars. I was like I am here for usps. Did you guys stop providing it? She said we do usps but still that’s the charge. I was shocked and said this seems weird. I have not paid more than 5 dollars till now for a Xmas card to india and couple dollars for a group of stamps for within USA. She went “well that’s what it is.” and when i called this weird she goes “oh well”. Also when the lady before me who was an Amazon return she mentioned “oh I had the bar code open but now it seems not there “ the front desk lady goes “oh this is what many say!” in a sarcastic way. I have never had such experience in this store before especially been using this store for years. . So sad the businesses like this is getting destroyed by such careless hires.

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