Founded in 1920 and headquartered in Cleveland, Ohio, Millcraft celebrated 100 years in business as an independent, fourth-generation, family-owned merchant serving the professional paper, packaging and graphic arts industries. Millcraft proudly serves a national customer base with a diversified product offering of printing and office papers and envelopes; industrial, retail and luxury packaging; sign and banner equipment and materials; food and beverage industry supplies and services; office, mailing and shipping supplies, and more.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.