Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5845 in Massillon offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Intersection Of Lincoln Way East & Wales Road.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
129 reviews
5 stars
86
4 stars1
3 stars
3
2 stars
3
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with shipping and returns.
Efficiency
The store is frequently noted for its quick service, with many customers appreciating the fast processing of their packages.
Inconsistency
There are reports of inconsistent service quality, with some customers experiencing rudeness or unprofessional behavior from certain staff members.
Operational Issues
Several reviews mention problems with store hours, including being closed during posted hours and issues with package tracking and handling.
Positive Experiences
Despite some negative feedback, many customers expressed satisfaction with their overall experiences, particularly highlighting specific employees for their exceptional service.
- TJToni JohnsonJan 5, 20265.0Very kind with excellent customer service. They did not attempt to make me feel I was interrupting their day. They cared. This store is by far the best.
- KHKim HamrickNov 28, 20255.0Quick & friendly
- RARon AlbertNov 25, 20255.0I wish I had more excuses to stop in.
- CWCharlotte WatkinsNov 24, 20255.0I was in there today to mail off T-shirts of my husband‘s to my cousin in Mississippi. I had a lot of anxiety about it because he just passed away a little over a month ago and they are precious to me. The girl at the counter was very kind, and got right to what I needed. I appreciated her efforts & kindness; and even the one working beside her expressed her condolences. Sure on the best way to send it and she got right to it. What a relief! I arrived just in time as they got really busy as I was leaving. I appreciate their service. Look forward to doing business with them in the future.
- ASadarsh sundarNov 20, 20255.0I was super happy and Satisfied with the customer service provided by Erica at the UPS store. She helped me with a international package that got stuck in customs for two months and address update in a timely manner. She went above and beyond and made calls to appropriate people and helped me in getting the package which got stuck for months and months. Really appreciate it!
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5845 in Massillon provide?
The UPS Store #5845 offers packing, shipping, printing, document finishing, mailbox rentals, shredding, faxing, notary services, and computer access.
What are the operating hours of The UPS Store #5845?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and closed on Sundays.
Where is The UPS Store #5845 located?
It is located at 1250 Lincoln Way East, Massillon, OH 44646, at the intersection of Lincoln Way East and Wales Road.
How can I contact The UPS Store #5845 in Massillon?
You can call them at +1 330-832-7500 or email store5845@theupsstore.com.
What payment options are accepted at The UPS Store #5845?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5845 offer any special deals or coupons?
Yes, customers can save big with special offers and coupons available on their website.
Are there nearby places where I can grab coffee before visiting The UPS Store?
Yes, Nine to Five Coffee Mart is a nearby coffee shop where you can enjoy a coffee before your visit.
What nearby automotive services are available close to The UPS Store #5845?
Customers can find nearby services like Advance Auto Parts, Valvoline Instant Oil Change, and LD Mobile Car Wash King and Detail Center for automotive needs.
Are there dining options near The UPS Store #5845?
Yes, nearby restaurants include Fazoli's for Italian food, Papa John's Pizza, and KFC for fast food options.
Can I find other professional services near The UPS Store #5845?
Yes, nearby services include Shred Nations for shredding, H&R Block for financial services, and Rainbow Research and Refunds, a charity and financial organization.