FedEx Office Print & Ship Center

Reviews

• CD

  Cheryl Dunco

  Jan 7, 2026
  1.0
  I am very frustrated with my visit to this FedEx office. I had a FedEx package delivered yesterday, but it was not my package. It was someone else’s. I thought I was doing the right thing by bringing this package to the FedEx office so we could get it to the right person. I know I’m upset because I didn’t get my package so I assume this person is also patiently waiting for their package The FedEx office told me they were not able to help me and since I opened the package, they were not even able to keep the package even though it’s not mine and leave and told me to call customer service. My first two attempts of calling customer service was just a recording that was not able to help me. To be continued on whether I find my package…. I’m very upset that they weren’t willing to take care of the other person’s package and my time was wasted
• MG

  Marisa Gouda

  Dec 22, 2025
  1.0
  Not very helpful. Seemingly annoyed to help customers.
• JH

  Jacqueline Heath

  Nov 18, 2025
  5.0
  Wonderful Customer Service. I called today and had the pleasure of speaking with Pam about an order I was submitting on behalf of my company. She was a joy to speak with and answered all of my questions kindly & effectively.
• NL

  nicklas lafferty

  Nov 12, 2025
  1.0
  Very bad customer service with the lady which had a lamp didn't get her name but she needs to be fired check me for everything that was inside my boxes like every item she wanted to know that made me feel like she was trying to steal stuff when she ask that type of question this is like my third time I've been to this location with her and every time she does the same thing I will not be taking my business back to this one unless they want to get rid of her she's very nasty to her customers I will take my business to the Westchester location or one the other ones my money spends elsewhere too
• TM

  Toni Martin

  Oct 13, 2025
  1.0
  Horrible customer service here by FedEx Associate, Theresa. She wouldn't look up nor contact FedEx customer line when I came in and told her I received an overnight FedEx Envelope on 10/10/25 addressed to someone else per contents inside. She told me since it was opened, I had to pay to ship it back to DHS/Homeland Security. PII was violated by FedEx. I told her there is a pickup order to ship it back ASAP as it has been sitting on my front porch for over 4 days now! She said their computer system don't connect with FedEx? She had an attitude and threw the Envelope on the back table. Since I'm a Federal Agent, I can't in good fair let the importing information just sit there. She never apologize nor called FedEx to confirm the pickup order. I took the package back and contacted FedEx to get it back to the original sender. Misty, Supervisor at FedEx phone number was very helpful.