United States Postal Service

2.8
90 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 230 Barks Rd W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
230 Barks Rd W, Marion, OH
43302, United States

Hours

Reviews

2.8
90 reviews
5 stars
33
4 stars
6
3 stars
3
2 stars
4
1 star
44
  • SR
    Sarabeth Retterer
    Dec 28, 2025
    5.0
    Super friendly! Love our local post office employees!
  • KJ
    Kyle Johnson
    Dec 24, 2024
    1.0
    TRASH COMPANY!!!! I bought my son a ps5 for Christmas it didn’t ship until a week after purchase and we are now 3 weeks from date of purchase and Santa isn’t coming. I have to explain that to my son since it is all he has asked for for 6 months straight. I tried to talk to customer service and you have a better shot at reaching the president. Learn how to do your jobs people and if you are overwhelmed because of the holiday here’s an idea, hire seasonal help. Can’t guarantee a delivery date and can’t talk to a human customer service rep so I can intercept my 600$ package for my sons chrismtas. I can promise I will never willingly purchase anything that is delivered by your trash company. The package shipped in Ohio and I live in Ohio lol. If my delivery says 5-7 days I expect it wouldn’t take 19 days and still counting for same state shipping. You have my word that this is my last USPS delivery ever! Not that I believe you will but I hope somebody from usps loses sleep over this as much as I am. Thanks for absolutely nothing. Adding on to the review- it has now been a month and no package yet. I created a research case and they closed it without contacting me. I called and waited on hold for 3 hours then left a call back. They called back and I was on hold for another 2 hours at the least busy time of the week. You guys should take some pointers from Amazon. Will never use your services again since they are so untrustworthy. I tried to create an account and tried 25 different usernames all were taken. Finally found 1 and hit create account and got an error message that says service unavailable.
  • BR
    Brennen Rogers
    Aug 11, 2024
    5.0
    Nice workers
  • NC
    Nate Cooper
    Sep 5, 2020
    3.0
    Friendly employees and no waiting.
  • IR
    Ivy Riedlinger
    May 2, 2017
    1.0
    Every time I have gone in or called I have received extremely rude Service. Delivery drivers are great so its surprising for the customer service to be as rude as they are.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.