The UPS Store

3.8
94 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3993 in Mansfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Where Trimble Road Dead Ends Into Lexington Between Cvs And Kfc.

Details

  • DeliveryNot available

Location

The UPS Store
1421 Lexington Ave, Mansfield, OH
44907, United States

Hours

Reviews

3.8
94 reviews
5 stars
61
4 stars
4
3 stars
3
2 stars
2
1 star
24
  • GB
    Gabe Benjamin
    Nov 12, 2025
    1.0
    I have never had a worse experience with a shipping service. I ordered fish for one day delivery. Multiple times this fish arrived dead because they did not deliver them in one day. I have ordered from Fed Ex multiple times with no issues. Every delay is justified as an unavoidable emergency. In basic terms UPS is incapable of doing what is asked of them. The package arrived the day before but they wouldn't put it on a truck so it sat for over 24 hours. I tried calling customer service which was pointless. I was put in contact with someone from out of country that just read back the same excuse that was emailed to me. When asked for someone else that could help me they said I would get a call from a supervisor at a later time. Never happened. Then I went to the physical store where the only solution I was given was to call the number that I can find on the internet. The worker just wanted me out of his hair and didn't try to assist me. I tried to pick up the package that day but I could get no help. If I color give a lower rating I would. Disgust is the only term I can think that applies. Another update with this sham of a company. I had live aquarium plants shipped to. The package was supposed to arrive today. Not next day aired so no big deal. The aggravation is that the tracking device says they attempted to delivery. I have a ring camera covering the entire front of my house. No truck ever even came down my street. No ups driver walked up my driveway. I've been home or more wife has been home all day, they didn't attempt it. They just slap an update on the page that is completely false and because there are little options to choose from or the customer gets no choice, we just have to accept it. I hate this company so much
  • PB
    Phala Blake
    Oct 26, 2025
    5.0
    Dan was very nice and very helpful. Highy recommend this store
  • MS
    Manny Silvera
    Oct 19, 2025
    5.0
    Super helpful. The ladies behind the counter were nice!
  • DW
    Dylan Withrow
    Oct 17, 2025
    5.0
    Fast, easy and efficient. Never have an issue when visiting that UPS. Employees are always nice and helpful
  • HG
    High Desert Greens
    Sep 30, 2025
    5.0
    Shout out to Colin for helping us print some posters last minute. Super helpful, pleasant and efficient. I’ve been in before when he’s helped me with larger packages. Great person to be on staff. Other staff were pleasant too. Good pricing also.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Mansfield offer?

The UPS Store #3993 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.