United States Postal Service

2.8
43 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 375 N Lake St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
375 N Lake St, Madison, OH
44057, United States

Hours

Reviews

2.8
43 reviews
5 stars
17
4 stars
1
3 stars
1
2 stars
3
1 star
21
  • CS
    Carly Schwartz
    Aug 18, 2025
    1.0
    Everyone there was pretty rude and unhelpful, not one kind word or any help was given had to go to Thompson.
  • R2
    Raynestorm 25
    Aug 13, 2025
    1.0
    Rude, short, attitude not 1 friendly word or bye on the phone. Poorest postal customer service.
  • KH
    Kaylee Hemmis
    Jun 21, 2025
    1.0
    Had a 2 day delivery express for some car keys, did not deliver within the two days. Called the post office, was hung up on by a very rude lady TWICE. No refund for the express delivery, no explanation as to why it was late. All around terrible experience, don't recommend anyone using them anymore. USPS has gone way down hill.
  • CM
    Chassidy Musselman
    Jun 20, 2025
    5.0
    Always friendly and helpful when I go in to mail packages.
  • JF
    Jacqi Farrar
    Jun 9, 2025
    1.0
    The women I talked to about a package that said left with individual and was not delivered told me to call back in 10 minutes. I told her they would be closed then, and she assured me her and her supervisor would still be there to take my call and they were not.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.