Brand Certified
The UPS Store
2.9(120 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
5120 Mayfield Rd, Lyndhurst, OH
44124, United States
Certified by The UPS Store • Mar 01, 2026
(440) 421-9073
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/oh/lyndhurst/5120-mayfield-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6488 in Lyndhurst offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of Mayfield & Richmond Rd Next To Aldi, Behind Bostan Market.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
2.9
120 reviews
5 stars
49
4 stars
4
3 stars
8
2 stars
6
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees being condescending or dismissive.
Fees and Charges
Numerous reviews highlighted dissatisfaction with additional charges for basic services, such as charging for tape, which many found excessive and frustrating.
Store Hours
Customers frequently noted that the store did not adhere to its posted hours, leading to inconvenience and frustration.
Mixed Experiences
While some customers praised the service and helpfulness of certain employees, the overall sentiment leaned towards negative experiences, particularly regarding customer service.
- LAL. AFeb 7, 20261.0My son had a fingerprinting appointment at this location. He Ubered all the way there from his apartment to find the doors locked. I’ll also add that it is 11 degrees outside! Response to owner- Put a sign on the front door letting people know your store is closed and why so people aren't standing at the door waiting!!-Especially when you have people standing outside your locked door in 11-degree weather! If you have appointments scheduled for the day, as my son did, call him and let him know his appointment will need to be rescheduled for another time before he drives to your store. When you and I spoke this morning, you told me to have him come to the back door and you could do fingerprinting which he did, and nobody was there.
- KCKristen ColellaJan 10, 20262.0Quick in and out, but I had to pay $2 (insignificant, I know) for a piece of tape. One strip of packing tape for my Amazon return: $2.
- ATAndrea TillerDec 13, 20255.0I’ve been using this UPS location for many years. They are always very nice, fast and knowledgeable.
- SOSiri ONov 8, 20252.0Don’t come here. It’s awful. They nickel and dime you for everything. First, they charge you $2 for you to email them a prepaid label which is more than what most UPS stores will charge. They also charge you $2 just to tape a box closed.
- CLCarol LassalleOct 22, 20253.0Customer Service rap was rude. He was not willing try to be polite, his excused he couldn't see. If you have vision issues. I advise I didn't understand label information he was looking for and handed over my phone so he may read label but he in returned said I can't see with an attitude. Did not appreciate.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6488 in Lyndhurst offer?
The UPS Store #6488 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the opening hours for The UPS Store #6488?
Monday to Friday: 9:00 AM - 7:00 PM, Saturday: 9:00 AM - 5:00 PM, Sunday: 10:00 AM - 3:00 PM. Hours may vary on holidays.
Is The UPS Store #6488 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
What payment options are accepted at The UPS Store #6488?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #6488 provide mailbox rental services?
Yes, mailbox rental and mailbox services are available for all your mail and packages.
Is there wheelchair accessible entrance and free Wi-Fi at The UPS Store #6488?
Yes, the store has a wheelchair accessible entrance and offers free Wi-Fi to customers.
Where is The UPS Store #6488 located in Lyndhurst?
It is located at 5120 Mayfield Rd, at the southeast corner of Mayfield and Richmond Rd, next to Aldi and behind Bostan Market.
Are there any shredding services near The UPS Store #6488?
Yes, Shred Nations provides shredding services nearby and can be an alternative for document shredding needs.
What nearby places can I visit after shopping at The UPS Store #6488?
You can visit Broadmoor Nails & Spa for nail and skin care, or grab a meal at Crooked River BBQ + Beer, both located near the store.
Which nearby businesses offer services for pets close to The UPS Store #6488?
The Collar Club and Nikki's Collar Club LLC provide pet sitting, dog walking, and other pet services nearby.
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