United States Postal Service

2.1
130 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 200 Loveland Madeira Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 Loveland Madeira Rd, Loveland, OH
45140, United States

Hours

Reviews

2.1
130 reviews
5 stars
31
4 stars
4
3 stars
2
2 stars
2
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with specific employees being frequently mentioned for their poor attitudes.

Inconsistency

Customers report significant inconsistencies in service quality, with some employees being friendly and helpful while others are described as dismissive and unprofessional.

Package Handling

There are multiple complaints about lost or misdelivered packages, leading to a lack of trust in the postal service at this location.

Positive Experiences

Despite the negative feedback, some customers have had positive interactions with specific staff members, indicating that there are capable employees at the location.
  • MF
    m f
    Dec 17, 2025
    1.0
    Guy with the pony tail at the counter is extremely rude and condescending every time
  • DT
    David Tracey
    Dec 17, 2025
    1.0
    One star is two stars too many.
  • TD
    Timothy Dirr
    Nov 26, 2025
    3.0
    If you need to mail certified return service documents this is the place! If you want to flip a coin, and find anywhere from a super helpful polite and gracious clerk to some idiot who has a government job you never know what you're going to find when you're standing in that line. If you need a stamp this is the place I go. I think you should too 😘
  • BS
    Bret Sims
    Oct 28, 2025
    5.0
    I've always had a great experience at this post office location. Josh is AWESOME and could give classes on how to treat customers. Always glad I go to this location.
  • LB
    L Bradley
    Oct 11, 2025
    1.0
    Worst post office I've ever used. I would drive to any other town to avoid this one. Mostly one staff member who is constantly rude.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.