United States Postal Service

2.1
126 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 200 Loveland Madeira Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 Loveland Madeira Rd, Loveland, OH
45140, United States

Hours

Reviews

2.1
126 reviews
5 stars
30
4 stars
4
3 stars
1
2 stars
2
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported extremely rude and unhelpful staff, with specific employees being frequently mentioned for their poor attitudes.

Inconsistency

There are numerous complaints about lost packages and inconsistent delivery, leading to a lack of trust in the postal service.

Positive Experiences

Some customers noted positive interactions with specific staff members, highlighting friendly and helpful service from a few employees.

Long Wait Times

Customers expressed frustration over long wait times and difficulty in reaching the post office by phone.

Overall Dissatisfaction

The majority of reviews reflect a general dissatisfaction with the service at this location, with many stating they would prefer to use other post offices.
  • BS
    Bret Sims
    Oct 28, 2025
    5.0
    I've always had a great experience at this post office location. Josh is AWESOME and could give classes on how to treat customers. Always glad I go to this location.
  • LB
    L Bradley
    Oct 11, 2025
    1.0
    Worst post office I've ever used. I would drive to any other town to avoid this one. Mostly one staff member who is constantly rude.
  • MM
    Michelle Moncarz
    Aug 7, 2025
    1.0
    Nobody there could answer any of my questions so now I have to make another trip...very uninformed there!!!! Will never ever go back there again!!!!!!
  • CG
    Connor Greene
    Jun 25, 2025
    5.0
    I've never had any issues with my mail, I felt welcomed here. Just entering the adult world I have never been to a post office before and the staff was very friendly and helpful. I have no idea where these negative reviews come from but in my personal experience the Loveland post office is a very welcoming and straightforward environment and I'm very lucky to live in a Loveland Household! Thank You guys for your lovely service!!!!!
  • BR
    beth margaret rodgers
    Apr 22, 2019
    1.0
    Does anybody know? Is it true? Can we not drop off wedding invitations/save the date cards and have them hand-stamp it "Loveland" Ohio? I dropped off some today and the man behind the counter said they stopped doing that a long time ago. Well....then why was the stamp readily available - right next to him on the counter? He said if he got to it, and...if he didnt have to help a customer he would. I said then just give it back to me and I'll bring it some other time. He said no he'd figure it out. Yuck, made me feel horrible and really tarnished a special life event by his indifference and lies.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.