United States Postal Service

2.1
105 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 350 W High St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
350 W High St, Lima, OH
45801, United States

Hours

Reviews

2.1
105 reviews
5 stars
22
4 stars
4
3 stars
7
2 stars
1
1 star
71
  • AC
    Aiden Collins
    4 days ago
    1.0
    Terrible service, delayed my package even though it was at the post office then had to jump through hoops and hurdles to even get the phone number. And then the cherry on top is nobody answering the phone. Attempted to call multiple times and it would ring out each time. Not sure if the workers are lazy or just flat out don’t care.
  • TF
    Tiffany Fisher
    Sep 22, 2025
    1.0
    You guys are nothing but a joke and for me to go in there and ask why have I been calling for days and you can’t answer the phone and then you’re a little worker at the front desk says that you guys are understaffed so you literally just let the phone ring and no one can answer it but her and another girl just walking around talking the whole time I’m there The fact that I haven’t got mail for weeks and you guys can’t even return someone’s phone call a supervisor can’t even sit there and get a hold of me and then my packages can’t be delivered and no one knows where they are at this point what the mailman stole them ?? You guys are the worst service ever.
  • OP
    OOSE. Productions
    Sep 20, 2025
    1.0
    CLOSED ON SATURDAYS WHAT KINDA BUM PST OFFICE IS THIS.
  • CH
    Clete Hawk
    Aug 17, 2025
    5.0
    When to see about a passport and the woman who helped me was very nice and friendly and was very good at her job.
  • HJ
    hope jones
    Aug 4, 2025
    1.0
    This place is hell on earth.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.