Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 393 E Orange Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.9
94 reviews
5 stars
39
4 stars
4
3 stars
6
2 stars1
1 star
44
- AGAndrea GarciaNov 16, 20251.0This postal office used to be one of my favorites but now i just keep getting bad experiences back to back. Last Wednesday i dropped off a package that needed to be returned and i had issues with the barcode before so I asked the guy to make sure that this barcode was fine so i can get my money back and his response was “you’re good” I explained him again so he could make sure the barcode works and his response was the exact same. Now I have no idea where the package is and I’m losing the money of my refund since the seller is not receiving the package.
- WGWhitney GreenOct 30, 20251.0It was 4:54pm when I walked into this post office. An he refused to help me. His clock was set 5 minutes fast so it literally said it was 4:59pm. It is not 5pm yet. He told me to go to Powell and even gave me the address. That's crazy that they're allowed to close the doors before closing time. It's still not 5pm lol. This was work related mail.
- BABlair AndrewsOct 24, 20251.0Extremely unprofessional customer service. Blatantly rude to customers who come in with a smile on their face. You never know how someone’s day is going. Hard for me to fathom mouthing at a customer you’ve never met, for no reason other than you’re bitter and dislike your job.
- MMMr_PickmanOct 21, 20251.0So I ordered some thing on Etsy. For the past five days, my package has sat here awaiting to be picked up to ship to me. This is a complete joke. It was supposed to be delivered yesterday and it’s just been sitting there collecting dust for almost a week… What a pathetic excuse for a mail service.
- KSKevin ScottSep 3, 20251.0We had a newborn passport appointment at this USPS location, and it was an absolutely terrible experience. The staff were extremely rude, impatient, and unprofessional from the very beginning. The lady who was supposed to take my baby’s passport photo clearly had no patience or skill. She struggled to take a decent photo and, when I politely asked her to retake it, she complained and hesitated as if it was a huge burden. When I asked another staff member for help, they were just as rude and dismissive. Not a single person here was friendly, understanding, or willing to help — and this was for something as sensitive as a newborn passport. The entire staff acted like they were mad at the world and didn’t want to be there. Instead of making the process smooth, they made it frustrating and stressful. If you’re a parent or anyone needing important services like passports, I strongly recommend avoiding this location. The staff lack professionalism, courtesy, and basic customer service skills. Truly one of the worst USPS experiences I’ve ever had.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 393 E Orange Rd?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment scheduled via the online scheduler, though limited walk-in hours may be available at select locations.
Can I get my passport photo taken at this Post Office?
Passport photo services are available by appointment; first-time passport applicants should schedule a photo appointment online.
How much does a passport photo cost at this location?
The fee for a passport photo is currently $15.
Are PO Boxes available at this Post Office and how can I reserve one?
Yes, PO Boxes can be searched for and reserved online at the USPS website, with instructions to complete setup in person.
What are the operating hours of this Post Office?
Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.
Is there 24/7 access to PO Boxes in the lobby?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Check with this Post Office for exact times.
How can I visit this Post Office if I'm coming from nearby places like Robers Soundz or Nerds On Wheels?
You can easily find the USPS at 393 E Orange Rd near Robers Soundz (music store) and Nerds On Wheels (computer repair), making it convenient for mail and shipping needs before or after visiting these local businesses.
What nearby educational institutes are close to this Post Office for families visiting the area?
Nearby schools such as Olentangy Schools and Olentangy Academy are close by, which may be convenient locations for families visiting the Post Office for services.
Can I grab a meal or relax nearby after my visit to this USPS location?
Yes, nearby options include El Tuzo Taco, a Mexican restaurant and food truck, and Lewis Center Yoga studio for a relaxing session after your visit.