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United States Postal Service

2.7
(113 reviews)

Business Details

204 S Broad St, Lancaster, OH
43130, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 204 S Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
204 S Broad St, Lancaster, OH
43130, United States

Hours

Reviews

2.7
113 reviews
5 stars
42
4 stars
5
3 stars
4
2 stars
3
1 star
59
  • DP
    Dr. Pepper
    Feb 19, 2026
    1.0
    Why do these places insist on refusing to let people reach a human being on the phone? After USPS completely messed up my package delivery, they also refused to connect me to a person. Like if y’all don’t want to hear customer complaints maybe don’t screw up everyone’s mail???? It’s not that difficult.
  • MK
    Mollie Kemmerling
    Jan 23, 2026
    1.0
    Prior to moving to a new house, I walked into Lancaster post office and did an in-person address change. Weeks later I’m not getting any forwarded mail, so I called usps customer service and was told the change of address was never processed. Not sure what Lancaster did with my request, but they sure didn’t process it or enter the information into the system. Thanks a million Lancaster post office. NOT!
  • BT
    Brandon Thomas
    Nov 25, 2025
    1.0
    I love the automated phone system. The fact that you can request a customer representative 13 times and still be asked how the damn thing can be of assistance is fantastic for your blood pressure.
  • MM
    Mary Meyer
    Nov 6, 2025
    1.0
    The USPS lost my package with all my pictures when I received my package all my pictures had been destroyed by water 😔 very sad now they act like I can't get the insurance money which would never cover the worth of my pictures . I will never send anything important in the mail again
  • SO
    Salem Odindottier
    Nov 1, 2025
    5.0
    Douglas is the best worker ever and super helpful highly recommend his services!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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