Brand Certified
United States Postal Service
1.9(247 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1475 Warren Rd, Lakewood, OH
44107, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1475 Warren Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
247 reviews
5 stars
43
4 stars
8
3 stars
8
2 stars
10
1 star
178
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of basic customer service skills.
Mail Delivery Issues
Numerous complaints about mail being delivered to the wrong addresses, missing mail, and delays in receiving important documents.
Staffing Problems
Frequent mentions of understaffing leading to long wait times and inefficient service, with only one clerk available during busy hours.
Mixed Experiences
While some customers had positive interactions with specific employees, the overall sentiment leaned heavily towards dissatisfaction.
- ANAZS NSPACEFeb 17, 20265.0Lakewood, there is a new supervisor in this USPS. And things are turning around to be better. Supervisor and team tracked my book that I had been patiently waiting for two months, yes I mistyped my address wrongly twice! Whoops. The teams saved the day thank you a tonne
- DSDavid ShelleyFeb 11, 20261.0I haven't received my mail that was supposed to be delivered last Monday I never received it an my parents had bill and car insurance didn't come either. We went to the Lakewood Post office and they gave us the run around.im getting sick and tired of them they need to do there job or get fired. I never send anything in the mail anymore I can't trust them anymore. All they do is lie to you. So if you have bills to pay do it paperless on the computer
- CACassidy AndrejcakFeb 9, 20261.0This review is regarding whoever does the mail delivery for my street. I noticed a while back we got a new delivery driver for our street because my family and I really liked the other one, he was great! Whoever has been delivering the mail now is HORRIBLE. I can’t even tell you how many times he delivers all of our mail to the wrong house! And we get other peoples mail all the time - mind you, not even our direct next door neighbor but the neighbors ALL THE WAY DOWN THE STREET. this has been ongoing for months. not to mention that our mail and vise versa could have sensitive info in it???? I had a package said to be delivered by 7:40 pm tonight the latest, 8pm comes around and nothing. It’s almost 8:30 and I get a text saying my package was delivered.. great! Late but I don’t care. I notice the delivery driver is 3-4 houses down, still no mail or package at my home anywhere. I then watch him not even stop in front of my house and then left! I got another notice from Shop that my package was mark delivered. One of my neighbors from down the street came walking down at almost 9 pm with his hands full of our mail and our packages… he ALSO voiced his complaints about how this happens EVERY WEEK. His mail is missing or he receives someone else’s packages from down the street (his words btw, not mine). my parents were also late on a couple bills due to NEVER RECEIVING THE ELECTRIC BILL. Do you understand how dangerous that could be? I was going to send this in an email but got no info trying to find one. I am so beyond frustrated. I get one or two times but the insane amount of times this is happening is NOT ok!!!!
- SBS BaisJan 27, 20265.0Very efficient and clear transaction
- MPMichael Lee P.Dec 29, 20251.0Downtown post office never have an issue
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service located at 1475 Warren Rd?
This Post Office provides mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need to schedule an appointment for passport services at this location?
Most passport services require scheduling an appointment through the online scheduler, though there are limited walk-in hours at select locations.
What are the operating hours for the USPS at 1475 Warren Rd?
Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
What is the cost for a passport photo at this United States Postal Service?
The fee for a passport photo is $15.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person at this Post Office with two valid forms of ID and a completed application.
Is 24/7 access available to PO Boxes at this USPS?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so please check with the local Post Office.
What convenient places are near the United States Postal Service at 1475 Warren Rd?
Nearby places include Kitchen Tune-Up (kitchen remodeling), KeyBank (financial services), and Boston Market (American restaurant), which you might visit before or after your USPS trip.
Are there other postal services nearby 1475 Warren Rd?
Yes, nearby postal services include another US Post Office and the Lakewood Post Office on Warren Road, offering additional mailing options.
What local amenities near USPS can assist customers with related services?
Nearby services like Shred Nations for document shredding and The UPS Store 1628 for shipping and printing complement postal services and may be helpful for customers.
Brand Certified Facts from United States Postal Service
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