Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1628 in Lakewood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lakewood City Center - Mark's Shopping Center.
Feedback on customer service is mixed; while some staff members are praised for being helpful and friendly, others are reported as rude and unprofessional.
Operational Issues
Customers frequently report issues with store hours, including being closed during posted hours and staff being unhelpful or unavailable.
Packaging and Shipping
There are complaints about inadequate packaging services and mishandling of packages, leading to customer dissatisfaction.
Notary Services
The store has received negative feedback for not having a notary available despite appointments being made online.
KW
Katie Westbrook
Feb 21, 2026
5.0
The customer service from Dominick at this location was the best experience!! I had to ship something for my family and there were very specific instructions. He not only helped me package this item in bubble wrap and boxes but than notified me it needed to be shipped through the USPS with the label I received. I walked across the street to the post office to realize it had closed 30min prior.
When we were walking back through the parking lot Dominick asked us why we still had the package. When we told him we had missed the post office he offered to take our package as he still had a pick up from UsPs that day. He did not need to go this over and beyond but he chose to’
Dominick we are forever grateful and the only person we will trust moving on with our shipping and receiving needs!!
SD
Shauna Drake
Jan 8, 2026
5.0
Carlos was absolutely delightful. He was having computer issues and he remained calm and collected. He was very knowledgeable and made it a very painless process.
TG
T Gretick
Dec 27, 2025
5.0
The staff is very attentive to keeping the lines moving quickly and very friendly.
NN
Noah
Dec 16, 2025
5.0
Santa,s little delivery packages at night
RS
Ryan Sheldon
Dec 8, 2025
5.0
I’ve never had anything but a good experience here. I give the staff a lot of credit for the stuff they have to deal with on a daily basis.
This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: