United States Postal Service

2.0
18 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 305 W Franklin St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
305 W Franklin St, Kenton, OH
43326, United States

Hours

Reviews

2.0
18 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
2
1 star
12
  • JR
    Jeff Reichardt
    Nov 27, 2025
    5.0
    I had an appointment for passport with photo services on 11-08=2025. The two lady's who helped me was very nice and triple checked everything. I was in and out within 15 min. They did everything perfect and I received my passport with standard services (no rush services) on 11=25=2025. It took my wife over 2 months to receive her passport using a different post office.
  • RC
    Rachael carter
    Jul 3, 2024
    5.0
    I love this post office!! I am a reseller and use this post office almost daily and they have been so kind and helpful everytime I've stopped in. There was one time I was almost scammed out of $400 from a seller on Mercari but this post office was able to give me the information I needed to turn in to Mercari Customer service in order to get my money back, let me tell ya it was a nightmare situation with that seller and this post office had my back. I have never experienced this kind of service from any other post office before. I fully trust them with all my packages, and never have to worry about my packages getting lost or not scanned in right because they do everything right the first time. lol and no I am not an employee or being paid to write this review, I am just a peasant that lives here in town that uses this PO all the time and feel they need the recognition they deserve.
  • AB
    Alicia Boysel
    Dec 23, 2022
    1.0
    Constantly getting mail that we have said doesn’t belong at this address (even have a list of names on the mailbox) and now we are having issues getting packages… just had a package that says it was delivered at my address and it’s nowhere on my property.. and my camera didn’t even show anyone coming to my door.. it picked up the traffic 15minutes before and 5 minutes after…
  • SW
    Sara White
    Dec 17, 2022
    1.0
    Carrier shoved an oversized package in my mail box, tore up my mail and broke the magnet that holds my mailbox door off!!
  • JG
    Jess Gilley
    Oct 26, 2020
    2.0
    Every since my mail Carrier transferred to another route in Kenton, Ohio I have had nothing but problems. Mail addressed to OTHER people and addresses left in my mail box . And the guy that replaced her spends as much time on his phone talking while delivering mail as he does actually delivering mail . Every time I see him he is talking non stop . Apparently his job is not as a mail carrier but a phone talker . No wonder the USPS is losing money ...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.