Brand Certified
United States Postal Service
2.1(185 reviews)
Certified by United States Postal Service • Apr 12, 2026
Business Details
626 Franklin Ave, Kent, OH
44240, United States
Certified by United States Postal Service • Apr 12, 2026
(800) 275-8777
Certified by United States Postal Service • Apr 12, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Apr 12, 2026
About
Certified by United States Postal Service • Apr 12, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 626 Franklin Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 12, 2026
Hours
Certified by United States Postal Service • Apr 12, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday8:30 AM - 12:30 PM
SundayClosed
Reviews
2.1
185 reviews
5 stars
41
4 stars
7
3 stars
5
2 stars
10
1 star
122
- JCJessica CarrApr 4, 20261.0You have the most unhelpful and useless lady working on Saturday. Refused to mail out our wedding invitations. Bought stamps at the counter and ask for them to hand stamped. She said we would have to put the stamps on ourselves and bring them back. She pissed off her entire line too.
- AAAbigailMar 23, 20265.0Called in about a package from Germany ordered to PA that was 'delivered to an agent' in Kent (I went to college there, and it somehow got delivered to the dorms after sitting in customs for a while). Andrew knew of the kind of problem I was having, explained what he was going to do, found my package and got it sent to me (for free as well!). He followed up with me like he promised and was a great help, big thank you to Andrew!
- HMHaitham MoqbilMar 18, 20261.0Very bad experience today. The USPS delivery driver was rude, disrespectful, and unprofessional. He threw my package outside the store and refused to bring it in like all other carriers (UPS, FedEx) usually do. He shouted and left angrily without any respect. Completely unacceptable behavior.
- KAkrishal adhikariMar 5, 20261.0This is the worst service i have ever experienced, they always say the package address was insufficient and they take back the order. I tried to call the store they never answer calls. If i have to go to their location everytime why am i even paying for their service. They should close this location down
- AAAlisha-NicoleFeb 22, 20261.0I see we all are having the same issue with this location , I got a message saying that they “attempted to deliver my package but couldn’t gain access to the building”.How can this happen you might ask because they didn’t even try, how do I know well because I left a note on our call box (photo attached) with easy 2 step instructions on how to gain access to the building , they didn’t even have to bring it up to my apartment i asked for it to be left in our lobby and once I got a notification i would just go down a grab it. This is the 2nd package that they “attempted to deliver but couldn’t gain access” that’s why I left a note, my local PO never have issues even when others fill in. Now I have to go out of my way and pick it up from them after work and hope they don’t close early (has happened before) because they never know when they will attempt the delivery again it’s frustrating and needs addressed.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 626 Franklin Ave?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require you to schedule an appointment online, although limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 626 Franklin Ave?
The Post Office is open Monday through Friday from 8:30 AM to 5:30 PM, Saturdays from 8:30 AM to 12:30 PM, and is closed on Sundays.
Can I get a passport photo taken at this USPS location, and what does it cost?
Yes, you can get a passport photo taken by appointment, and the current fee for a passport photo is $15.
How do I get a PO Box at the United States Postal Service on Franklin Ave?
You can apply for a PO Box online or in person by bringing two valid forms of ID and your completed application. Visit the USPS website to start the process online.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with the local Post Office for specific lobby hours.
Are there any nearby hotels guests can use when visiting the United States Postal Service at 626 Franklin Ave?
Yes, nearby hotels include New Hawthorn Suites Hotel- Kent and University Inn, convenient for customers traveling from out of town.
Can I find dining options close to the Post Office at 626 Franklin Ave?
Yes, Roll Call Burgers & Fries is a nearby burger restaurant and food truck where you can enjoy a meal before or after your visit.
How can nearby transit or convenience stores assist me when visiting the United States Postal Service?
Nearby gas stations and convenience stores like Kent Clarke and Gulf can provide fuel and quick supplies, making them handy stops if you are driving to the Post Office.
Brand Certified Facts from United States Postal Service
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