United States Postal Service

2.8
54 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6509 Brecksville Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6509 Brecksville Rd, Independence, OH
44131, United States

Hours

Reviews

2.8
54 reviews
5 stars
22
4 stars
3
3 stars
0
2 stars
1
1 star
28
  • JM
    Julie mary
    Dec 23, 2025
    1.0
    Mailman is totally disrespectful for our mail . Deliveries after 7o’clock . Never probably puts mail in mailbox . Sick & tired of this postal carrier . Please do your freakin job . You don’t even deserve a one star .
  • AK
    A K
    Dec 14, 2025
    1.0
    Shut their doors 15 minutes early and refused to take anyone
  • MG
    Mark Gregory
    Sep 21, 2024
    1.0
    They seem to routinely close early, despite their posted hours. When I was confused as to why they couldn't process a package when the sign said they are open for another thirty minutes, their tone was that I was the fool for trusting literally every single of their hours signs.
  • BS
    Barbara S
    Jul 17, 2020
    5.0
    I have used this post office for years to do my business and personal shipping/Mailing. The staff has always been courteous and professional. I've seen customers get upset when they did not complete or attempt to complete the paperwork needed prior to getting to the window for service and are asked to go back and complete the paperwork so the staff can wait on those in line and not delay them. If clients attempt to complete necessary documentation the staff will work with them to ensure correctness and get their package off without asking them to step out of line. I think some negative comments here do not truly reflect the dedication of the staff at this post office.
  • JG
    Jeff Goetz
    Dec 31, 2018
    5.0
    I'm at this branch everyday dropping off my packages. The staff is always friendly and welcoming. They tend to be a bit under staffed leading to a longer wait time but the employees are always friendly and helpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.