United States Postal Service

2.8
50 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6509 Brecksville Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6509 Brecksville Rd, Independence, OH
44131, United States

Hours

Reviews

2.8
50 reviews
5 stars
20
4 stars
3
3 stars
0
2 stars
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1 star
26
  • AH
    Abby Hochella
    Jun 14, 2025
    1.0
    Made an appointment at this location for a passport for my son via the USPS website. Received a confirmation email and all seemed set. When we arrived, we were told they haven’t handled passport applications here for “over a year.”
  • AO
    Anthony O'Neil
    Jun 8, 2022
    1.0
    Had a package from eBay that required a signature and the mailman forged my signature and stole my package. I ask them to please update the tracking info to show I didn’t sign for it, so that I can mark it as undelivered thru eBay and they refused. So eBay won’t refund me because tracking shows signed by me (again mailman admitted to signing my name) and I’m out over $300 because the USPS denied my form 2000 despite all the proper documentation from the independence office. Attached is the letter from independence manager stating what happened and they still won’t refund me and they wouldn’t update the tracking so eBay wont refund me neither.
  • CM
    Chris McKenna
    Sep 9, 2020
    1.0
    Called to ask a pretty general question about a shipping issue I was having. The representative I spoke with couldn't possibly sound more bothered and disinterested. Its no wonder the USPS is in the trouble its in.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.