Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2659 in Huber Heights offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northpark Center Between Kohl's & At Home.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
242 reviews
5 stars
152
4 stars
6
3 stars1
2 stars
10
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior.
Pricing Issues
Many customers expressed dissatisfaction with perceived overcharging for services, including fees for tape and boxes, which they felt were unreasonable.
Efficiency
Several reviews highlighted the quick service and efficiency of the staff, with many customers appreciating the fast processing of their shipping needs.
Training and Knowledge
There were complaints about staff being unfamiliar with procedures and rates, indicating a need for better training.
Store Environment
The store's atmosphere received mixed reviews, with some customers noting a friendly environment while others described it as unwelcoming.
- CGCarol GravelleNov 12, 20255.0I had a preprinted label, so it was very easy and convenient to use the kiosk without having to stand in line.
- SSSandy StillwellOct 7, 20255.0Very friendly very thorough very quick greeted at the door right away. Left in just a few minutes very quick.
- FSfrank schwabOct 1, 20255.0I was going through some old mail and I realized I've been using the UPS Store on Old Troy Pike since 2008 for mailbox and shipping services, and I've never had any issues! The staff at this location is extremely friendly and helpful, the prices are always reasonable, and new employees are trained thoroughly! Thanks for making my life easier for almost 17 years now!
- MKMaria KorajacSep 28, 20252.0As long as you don’t run into any problems you need help with, this store is probably fine. But the training they have on dealing with customers who are having issues must be non existent because it’s terrible customer service when you encounter issues.
- HDHarvest Creative DesignSep 13, 20251.0I have a major issue with a business that charged me $3 for "email service." The charge wasn't for printing the label—it was simply for them to receive my email. This is the only business I've ever encountered that charges for an email, which feels like a form of stealing. It's like Google or Microsoft charging for every email you send. What's even more frustrating is that I drove to another store just 15 minutes away and got the label printed for free. I'm more than willing to pay for the printing, but charging for the email itself is completely unreasonable. Here are five key reasons why this is wrong for a business to do: 1. It's a Non-Service Charge: A business receiving an email is not a service they are providing to you. It's a basic part of modern communication and a necessary step for them to process your request. They are charging you for something that costs them nothing and is essential to their own operation. It's like a restaurant charging you for the right to read their menu. 2. It’s a Hidden or Unexpected Fee: Most people expect to pay for a tangible product or service, like a printout, but they don't expect to be charged for the communication required to complete that service. 3. It Discourages Business: This practice drives away business and harms the company's reputation. 4. It Lacks Value: The customer receives no tangible value from this charge. The value comes from the printed label itself, which they are already paying for. The "email service" fee is pure profit for the business with no benefit to the customer, making it feel like a scam or a form of theft. 5. It Creates an Unfair Comparison: This practice sets a terrible precedent. If every business charged for receiving emails, digital communication would grind to a halt. like I say, if charging for every email is what major tech companies like Google and Microsoft would have to do, and the very idea is absurd. It shows how fundamentally wrong and unsustainable this business model is. Stop that, Please
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2659 in Huber Heights offer?
The UPS Store #2659 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the opening hours of The UPS Store #2659 during weekdays?
The UPS Store is open Monday through Friday from 8:30 AM to 7:00 PM.
Are you open on weekends? If so, what are the hours?
Yes, on Saturdays The UPS Store is open from 9:00 AM to 3:00 PM and on Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store #2659 open on holidays?
The UPS Store is closed on Thanksgiving (Nov 27), Christmas (Dec 25), and New Year's Day (Jan 1), among other holidays. It may have regular hours on Veterans Day and some other holidays; please check their website for the latest information.
What payment methods are accepted at The UPS Store #2659?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #2659 located in Huber Heights?
The UPS Store #2659 is located at 8235 Old Troy Pike, inside Northpark Center between Kohl's and At Home in Huber Heights, OH 45424.
Can I get mailboxes or shipping supplies at The UPS Store #2659?
Yes, The UPS Store offers mailbox rentals and also sells mailing supplies such as moving boxes and postage stamps.
How can nearby Enright Wildlife and Habitat Solutions benefit customers visiting The UPS Store?
Enright Wildlife and Habitat Solutions is a nearby environmental conservation organization specializing in pest control and wildlife sanctuaries. Customers interested in environmental services can visit them before or after their trip to The UPS Store.
Are there any nearby services that offer shredding similar to The UPS Store?
Yes, Shred Nations is a nearby professional shredding service where customers can have documents securely destroyed if The UPS Store's shredding services are not sufficient for their needs.
What nearby shopping options are available around The UPS Store #2659?
Nearby shopping options include Marshalls for clothing and department store goods, GNC Live Well for vitamins and supplements, and Famous Footwear for shoe shopping, all conveniently located near The UPS Store for customers who want to shop before or after their visit.