Staples

4.0
157 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Huber Heights, OH provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
8139 Old Troy Pike (State Route 202), Huber Heights, OH
45424, United States

Hours

Reviews

4.0
157 reviews
5 stars
89
4 stars
30
3 stars
8
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rude behavior from some employees, particularly in high-pressure situations.

Staffing Issues

Numerous reviews highlighted chronic understaffing, leading to long wait times and poor service during busy periods.

Store Cleanliness

Several customers noted that the store was dirty and unkempt, with some describing it as one of the dirtiest retail locations they had visited.

Product Availability

Customers generally found a good selection of products available, but there were complaints about pricing being higher than competitors.

Printing Services

The printing department received positive feedback for quality and service, although there were some issues with order fulfillment and quality control.
  • TS
    Thomas Swiger
    6 days ago
    1.0
    Had an Amazon return. Waited in line for 45 min. Wife went talk to manager. The manager said she didn't care because we were not paying customers. Her ignorance not knowing that anyone in the store is a customer or potential customer. If it was me and seen this review she would be fired. I will never stop in that store again because management just doesn't care.
  • AJ
    Ashley Jackson
    Dec 31, 2025
    5.0
    I want to give a shout out to Nicole in the printing department! She provided excellent customer service when I needed something printed last minute when another Staples store that I usually use couldn’t process my order. I truly appreciate her patience and support! Thank you!
  • EO
    Eddie Owens
    Dec 29, 2025
    1.0
    Bunch of people in line waiting to check out, only one attendant at the registers while a bunch of other employees meander about pretending like they don't see a giant backup.
  • MA
    M Adams
    Dec 16, 2025
    5.0
    I use this Staples location to print some items for my small business and I am always so happy with the items and the service! The staff is so friendly and they always get my orders processed quickly!
  • DB
    Dawn B
    Dec 5, 2025
    1.0
    Went to make an Amazon return here because that was the only place amazon let me return it to. Literally, 7 people in line for amazon returns, 6 people in line for the cash register and 1 person to go back and forth between the two areas. Other employees in the store refused to come help with the returns. This store does not adequately staff to handle being an amazon return place. I am also going to place a complaint with Amazon and Staples corporate headquarters. This store is managed terribly.

Frequently Asked Questions About Staples

What services does Staples in Huber Heights offer?

Staples offers printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon returns and pickup, and tech services.

What are the operating hours for Staples in Huber Heights?

Staples is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 5 PM.