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Staples

3.9
(161 reviews)

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Huber Heights, OH provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
8139 Old Troy Pike (State Route 202), Huber Heights, OH
45424, United States

Hours

Reviews

3.9
161 reviews
5 stars
88
4 stars
30
3 stars
8
2 stars
6
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of unhelpful staff, long wait times, and rude interactions.

Staffing Issues

Many customers noted that the store is often understaffed, leading to long lines and slow service.

Cleanliness

Several reviews mentioned that the store was dirty and unkempt, with complaints about the condition of the floors and overall appearance.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and helpfulness, particularly in the printing department.
  • N2
    Nav 2001
    Feb 26, 2026
    1.0
    I'm here at 9:10 (ten minutes past their posted opening time) and they still haven't opened the doors. Why say you open at 9 when you don't? Gave it a bit longer, and they're still closed at 9:20. Finally gave up and left. Definitely won't be buying anything here anymore.
  • MW
    Miranda Wakefield
    Feb 21, 2026
    1.0
    Terrible customer service litterally was on the phone from Fairborn all the way to Huber waiting for them to answer walked in store was not acknowledged or anything this store is abousolutely hideous and if they was not the only one to have the item I needed at the time I would have walked right back out I will never return and next time I'll order where online this is uncalled for
  • MS
    Margaret Smith
    Feb 20, 2026
    2.0
    Service is always slow, line's are long. Seem to be only 2-3 employees working.
  • BB
    Branndea
    Jan 29, 2026
    1.0
    Went in for a Amazon return. Never have issues with them. However today no one was at customer service. I should have known when the person in front of me walked out. One lady went to the register to help a customer who had to go find her then proceeded to lean on the register and complain about how tired she was and how she couldn't wait to go home. Never acknowledged me... Or the person who walked out first.
  • JJ
    Jacob
    Jan 29, 2026
    1.0
    This place was nice calm and super nice people I wanted somthing printed for my son's birthday party and I was horrified at the experience I had. One lady was just trash talking the other employees instead of communicating with me. I have never heard such language. I later found out her name was Nicole and she needs to learn customer service. No one cares about your drama. You are there to work

Brand Certified Facts from Staples

This information is certified by Staples and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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