Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4000 Leap Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.1
179 reviews
5 stars
75
4 stars
11
3 stars
11
2 stars
12
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality varies significantly; some employees like Jonathan and Janae receive high praise for their helpfulness, while others, particularly Lisa, are frequently criticized for rudeness and unprofessional behavior.
Efficiency
Customers report long wait times and inefficiencies, particularly during busy periods, with many expressing frustration over slow service and inadequate staffing.
Package Handling
There are numerous complaints about lost or misdelivered packages, with customers expressing dissatisfaction over the reliability of mail delivery.
Positive Experiences
Despite the negative feedback, several customers highlight positive interactions with specific staff members who provide exceptional service and support.
Facility Issues
The post office is often described as overcrowded, with long lines and inadequate facilities, leading to a frustrating experience for many customers.
- DSdee smilySep 11, 20255.0Easy in and out to the drop off mailbox! Convenient location just a block off Cemetery Rd!
- KMKacy MayerSep 9, 20255.0I just want to say that Jonathon is fantastic at his job. I had no idea what I was doing when trying to get a passport and he made the experience easy. Thank you!
- RWRay WatfordAug 31, 20251.0The folks in the post office are nice. The mailman is nice. However, they can’t find the right mailbox just not reliable for anything important.
- PDP. D.Aug 26, 20253.0It's nothing special. Clerks who aren't exactly friendly and not exactly rude, just like they train um. Always folks in line ahead of you and folks in line behind you. It's kinda like something from the Twilight Zone in its sameness, every time you go.
- JTJustice TurmanAug 16, 20255.0I just wanted to make sure I took some time out my day to say I truly had the best experience in this location on my break to run in here to grab a package and I was greeted and treated with respect by Janae. The place was very busy but she sure was able to clear the line past and with enough time to give everyone her full attention considering she was alone for moments of time ! Keep up the great with we need more people like this in customer service!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4000 Leap Rd, Hilliard, OH?
You can send mail and ship packages, purchase money orders and gift cards, obtain Post Office™ boxes, and apply for passports.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment to use passport services at this USPS location?
Most Post Offices offering passport services require scheduling an appointment using the online scheduler, although limited walk-in hours may be available at select locations.
What are the hours of operation for the United States Postal Service at 4000 Leap Rd?
Open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:30 PM, and closed on Sundays.
How can I get a PO Box at this Post Office and what are the prices?
You can apply for a PO Box online or in person. Prices vary by location. Check available boxes and pricing by visiting the online USPS PO Box page and entering your ZIP Code.
Is there 24/7 access to PO Boxes at the lobby of this Post Office?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Contact your local Post Office for specific lobby hours.
What is the cost of a passport photo at this USPS location?
The current fee for a passport photo at USPS is $15.
What nearby medical services can I visit before or after coming to the Post Office at 4000 Leap Rd?
You can visit nearby medical facilities such as Hilliard Family Medicine, Hilliard Family Dentistry, Gastro Office, The Doctor's Office, Northwest Oral & Facial Surgery, and Eastside Dermatology.
Are there any nearby real estate and legal service providers around the USPS at 4000 Leap Rd?
Yes, nearby options include Marshall Law Offices Co., LPA, Furniss Stewart Law, and New Directions Realty Ltd for legal and real estate services.
What nearby businesses could I visit related to automotive and home improvement when visiting the Post Office?
Nearby automotive services include Grismer Tire & Auto Service Center, and for home improvement, you can check out Palmer Builders LLC, IRRIGATION SOLUTIONS, and DC Lawn & Maintenance.