Brand Certified
United States Postal Service
3.1(190 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4000 Leap Rd, Hilliard, OH
43026, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4000 Leap Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.1
190 reviews
5 stars
80
4 stars
12
3 stars
12
2 stars
12
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members, like Jonathan and Janae, received praise for their helpfulness and professionalism, others, particularly an older female employee, were frequently criticized for rudeness and unprofessional behavior.
Delivery Issues
Numerous customers reported problems with misdelivered packages and poor accountability regarding lost mail, leading to frustration and dissatisfaction.
Long Wait Times
Many reviews mentioned consistently long lines and slow service, contributing to a negative experience for customers.
Mixed Experiences
Overall, customer experiences varied widely, with some praising the efficiency and friendliness of certain employees while others expressed dissatisfaction with the service quality.
- DHDeborah HarrisonFeb 18, 20264.0The only thing that bothered me is that the handicapped parking space had snow piled up in it due to them plowing it into the space.
- KKKammodoFeb 14, 20261.0You guys really need to pick up the phone. I get you can be busy sometimes but I severely doubt you guys are busy every second of the day.
- FSFred SheehanFeb 8, 20261.0To theailman who services Fishinger Mill Drive: evidently the conversation your manager had with you about using the package box (or front door, which is why we have a doorbell camera) rather than regular envelope boxes for parcels rather than folding them did not properly clarify the issue for you. To help, I have provided a photo guide of the issue, as well as of the boxes that are there to help you prevent this problem. To help you locate the package boxes, I labeled it with a sticky note (also pictured). To the manager at USPS who I spoke to a few months ago regarding this issue, as you can see we are still having the same issue. Additionally, in case you were missing a USPS box, it was conveniently left right next to the unused parcel boxes. Please reach out again with any questions/ideas for solutions that will remedy this issue. Thank you, Fred
- MMMeganFeb 6, 20261.0These people constantly "misdeliver" packages and are usually too lazy to deliver the mail. You have one job, why not do it for once?
- MLMaoshan LiaoJan 31, 20265.0The friendliest team at the post office I have ever worked with. Very understanding and helpful. I got help with getting my passport, they walked me through each steps, all the niches of the process like how the passport will come in, what type of envelope.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4000 Leap Rd, Hilliard, OH?
You can send mail and ship packages, purchase money orders and gift cards, obtain Post Office™ boxes, and apply for passports.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment to use passport services at this USPS location?
Most Post Offices offering passport services require scheduling an appointment using the online scheduler, although limited walk-in hours may be available at select locations.
What are the hours of operation for the United States Postal Service at 4000 Leap Rd?
Open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:30 PM, and closed on Sundays.
How can I get a PO Box at this Post Office and what are the prices?
You can apply for a PO Box online or in person. Prices vary by location. Check available boxes and pricing by visiting the online USPS PO Box page and entering your ZIP Code.
Is there 24/7 access to PO Boxes at the lobby of this Post Office?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Contact your local Post Office for specific lobby hours.
What is the cost of a passport photo at this USPS location?
The current fee for a passport photo at USPS is $15.
What nearby medical services can I visit before or after coming to the Post Office at 4000 Leap Rd?
You can visit nearby medical facilities such as Hilliard Family Medicine, Hilliard Family Dentistry, Gastro Office, The Doctor's Office, Northwest Oral & Facial Surgery, and Eastside Dermatology.
Are there any nearby real estate and legal service providers around the USPS at 4000 Leap Rd?
Yes, nearby options include Marshall Law Offices Co., LPA, Furniss Stewart Law, and New Directions Realty Ltd for legal and real estate services.
What nearby businesses could I visit related to automotive and home improvement when visiting the Post Office?
Nearby automotive services include Grismer Tire & Auto Service Center, and for home improvement, you can check out Palmer Builders LLC, IRRIGATION SOLUTIONS, and DC Lawn & Maintenance.
Brand Certified Facts from United States Postal Service
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