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Visit your local Post Office™ at 4000 Leap Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
While some staff members like Jonathan and Jenae received high praise for their helpfulness and professionalism, others, particularly an older female employee, were frequently criticized for rudeness and unprofessional behavior.
Delivery Issues
Numerous customers reported problems with lost packages, incorrect deliveries, and poor handling of important mail, leading to frustration and dissatisfaction.
Long Wait Times
Many reviews mentioned consistently long lines and slow service, contributing to a negative experience for customers.
Mixed Experiences
Overall, customer experiences varied significantly, with some praising the helpfulness of certain employees while others expressed dissatisfaction with the service quality and management.
ZF
Zachary Foster
Dec 29, 2025
5.0
Johnathan at the front desk was a huge help and very professional, give that man a raise.
GS
Gregory Stancourt
Dec 17, 2025
3.0
This post office is pretty decent. My only major complaint is that on several occasions when being the ones to deliver Amazon packages they, instead of following the detailed instructions, l have left, the left it in the Amazon hub that’s at our apartment complex without providing me an access code. Most recently it was a $48 box of K cups that was delivered, but was delivered in the Amazon hub with no code. I asked Amazon if they could stop using the USPS to deliver my packages because this isn’t the first time this has happened.
EB
Emily Bickley
Dec 17, 2025
1.0
Something here is always broken. Love waiting in line to find out the label printer is down
RG
Rita Gibson
Dec 9, 2025
5.0
Very helpful
DS
dee smily
Sep 11, 2025
5.0
Easy in and out to the drop off mailbox! Convenient location just a block off Cemetery Rd!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4000 Leap Rd, Hilliard, OH?
You can send mail and ship packages, purchase money orders and gift cards, obtain Post Office™ boxes, and apply for passports.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment to use passport services at this USPS location?
Most Post Offices offering passport services require scheduling an appointment using the online scheduler, although limited walk-in hours may be available at select locations.
What are the hours of operation for the United States Postal Service at 4000 Leap Rd?
Open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:30 PM, and closed on Sundays.
How can I get a PO Box at this Post Office and what are the prices?
You can apply for a PO Box online or in person. Prices vary by location. Check available boxes and pricing by visiting the online USPS PO Box page and entering your ZIP Code.
Is there 24/7 access to PO Boxes at the lobby of this Post Office?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Contact your local Post Office for specific lobby hours.
What is the cost of a passport photo at this USPS location?
The current fee for a passport photo at USPS is $15.
What nearby medical services can I visit before or after coming to the Post Office at 4000 Leap Rd?
You can visit nearby medical facilities such as Hilliard Family Medicine, Hilliard Family Dentistry, Gastro Office, The Doctor's Office, Northwest Oral & Facial Surgery, and Eastside Dermatology.
Are there any nearby real estate and legal service providers around the USPS at 4000 Leap Rd?
Yes, nearby options include Marshall Law Offices Co., LPA, Furniss Stewart Law, and New Directions Realty Ltd for legal and real estate services.
What nearby businesses could I visit related to automotive and home improvement when visiting the Post Office?
Nearby automotive services include Grismer Tire & Auto Service Center, and for home improvement, you can check out Palmer Builders LLC, IRRIGATION SOLUTIONS, and DC Lawn & Maintenance.