United States Postal Service

3.3
22 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 861 W Maple St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
861 W Maple St, Hartville, OH
44632, United States

Hours

Reviews

3.3
22 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars
1
1 star
8
  • MR
    Mike Rutherford
    Jan 2, 2026
    1.0
    They've lost a return package worth $575 plus $150 ship charge that was over 4 feet long, 1 ft x 1 ft wide around 73 pounds and never recommended to buy insurance for just in case!! We did all.of the calling other offices in other states from tracking info for a whole week and many hours trying to trace it. Well, they only honored the auto applied insurance which was $100 and we still never received that. Our refund from the store for the product never happened since it was "lost". That was the biggest issue next to 6 other instances where they lost reasonable size packages coming and going. We will never use USPS again. If I could give zero stars!!!
  • TV
    Tim Viering
    Dec 12, 2022
    5.0
    Friendly and helpful staff.
  • BB
    Beth Barton-Shaub
    Oct 20, 2020
    4.0
    Consistently good customer service, just very expensive.
  • BB
    BatMando
    Jan 14, 2018
    1.0
    I've had multiple packages not delivered because of the driver "didn't have access to the delivery location", even though the driveway was clear, and there was nothing blocking the entrance or sidewalk.
  • TT
    Tracey
    Dec 11, 2017
    1.0
    Since summer, mail arrives later and later at my work place. It used to come between noon and 1:00pm. Now, it barely makes it before we close at the end of the day. Ridiculous!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.