United States Postal Service

2.5
66 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 865 Franklin St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
865 Franklin St, Hamilton, OH
45013, United States

Hours

Reviews

2.5
66 reviews
5 stars
20
4 stars
5
3 stars
0
2 stars
3
1 star
38
  • SP
    Shopping Profile
    Sep 12, 2025
    5.0
    Absolutely amazing customer service!! My guy up front is always pleasant and extremely efficient. This post office is a hidden gem. Even gave me some boxes that I needed to order but instead I got them immediately! That's going the extra mile. Love this place!
  • IC
    Isaiah Campbell
    Aug 11, 2025
    5.0
    Friendly staff.
  • TC
    Tawna Chancey
    Mar 4, 2022
    1.0
    This post office is never open. They just need to close it down. AND i can't find a way to call and check. The phone # is not direct to the physical office. Only one worker who takes an hour and a half lunch with NO sign on the door. It's not really safe to have just one person at any post office and every post office should be open the hours they are supposed to be.
  • CG
    cola girl
    Dec 3, 2021
    1.0
    I was treated so poorly and I don't know where to complain. This isn't right at all. I went to ship Christmas gifts to my son in the airforce whom is stationed overseas this holiday. The lady said her name is Becky she charged me for tape and then she used tape on other parcels not my own and then kept the tape. She was rude. It took her almost an hour to help me she kept leaving 15 min at a te while I was trying to send gifts. She didn't ask if I wanted insurance or how I wanted to send the packages. She charged me 300 dollars 4 2 boxes weighing 15 lbs.each so soso rude yelled at me like a scolded child 3 different times in front of a room of other patrons. So used.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.