The UPS Store

4.0
156 reviews
Get DirectionsCallWebsite

Business Details

3189 Princeton Rd, Hamilton, OH
45011, United States
(513) 893-1877
https://locations.theupsstore.com/oh/hamilton/3189-princeton-rd
GoogleFacebookInstagramTwitter

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5033 in Hamilton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - By Pass 4 & Walmart And Kohl's Shopping Ctr Entrance.

Details

  • DeliveryNot available

Location

The UPS Store
3189 Princeton Rd, Hamilton, OH
45011, United States

Hours

Reviews

4.0
156 reviews
5 stars
112
4 stars
3
3 stars
1
2 stars
3
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, while others reported negative experiences with rude or unprofessional behavior.

Efficiency

Several reviews highlighted the quick service and efficiency of the staff, although some customers experienced long wait times.

Store Operations

There were complaints about inconsistent store hours and issues with package handling, leading to customer frustration.

Staff Knowledge

While many customers found the staff knowledgeable and helpful, some reported a lack of training and poor handling of shipping policies.

Overall Experience

The store received mixed reviews, with many customers expressing satisfaction with their experiences, while others reported significant issues that impacted their willingness to return.
  • KD
    Kathy Donahue
    3 days ago
    5.0
    I am always greeted regardless of how busy they are. The are fast and efficient in everything they do. Highly recommend this UPS Store.
  • AV
    Adam VonDerHaar
    5 days ago
    1.0
    Really it's my fault for cutting it so close, but I sat at that light for almost 2 minutes. I woulda made it! I got there at 7:01 and they refuse to answer the door, let alone even look at me. I get it ya know it's 7:01 but I can see a customer in there still. All I had gl.do was drop my package but karma is real, go sit on a tac
  • TG
    Todd G
    Nov 15, 2025
    5.0
    Very easy, fast, and excellent service
  • LS
    Lara Surfus
    Nov 14, 2025
    1.0
    Terrible customer service. Brought a package to ship to my husband on a military installation. Was told by all three employees that they did not know how to do it and they made no attempt to try or learn how. I was just met with blank stares and being told multiple times “yea we don’t know how to do this”. So I left and took my package to a different store who did much better and actually was able to help me. Rewriting this as my first review got deleted.
  • RH
    Ralph Hernz
    Nov 3, 2025
    5.0
    very friendly and professional
Read more reviews on Google

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Hamilton offer?

The UPS Store #5033 in Hamilton offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.